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    Auto Claims Supervisor - Chicago, United States - Warrior Insurance Network

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    Description


    At Warrior Insurance Network, our employees are our biggest asset It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged.

    We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results.

    We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas .

    Join in on the excitement and become part of our thriving organization

    We are adding to our Claims Management Team

    Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you

    The Property Damage Claims Management roles will be responsible

    for the direct supervision of a particular Property Damage Claims unit(s). Scope

    of

    the position includes

    ensuring

    compliance

    with

    State mandated

    claims handling

    guidelines and assuring

    proper investigation

    and

    conclusions

    of

    claims. Monitor production,

    staff

    development

    and

    the quality of files

    assigned to the

    Unit.

    DUTIES &


    RESPONSIBILITIES:
    Lead

    ,

    motivate

    ,

    and

    provide direction to the Property Damage Unit

    Conduct file and

    diary

    reviews for

    the purpose of

    monitoring adjuster

    '

    s work and to assure appropriate

    documentation is

    available,

    fair

    claim settlement

    practices

    are

    followed,

    and company quality

    standards

    are maintained

    Place appropriate

    authority

    level on

    claim files

    based upon investigation of facts

    and

    approve settlement

    checks

    within authority

    Review reports,

    design

    and support the

    implementation

    of

    procedures which

    improve

    claim settlement and customer service

    levels and

    ensure

    that

    desired

    quality and

    quantity levels are maintained

    Oversee the implementation and monitoring of procedures to

    assure effectiveness and compliance

    Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes

    Work with other staff members / departments relative to any matters of potential concern

    Develop and manage a cost effective claim handling strategy

    Identify

    Systems issues/problems/suggestions

    for enhancements

    Manage

    the administrative

    functions

    of


    the unit which include:
    Review, provide direction

    and assign

    new losses

    Screening and

    selecting candidates

    Setting performance

    objectives

    and

    monitoring

    performance results

    Conduct

    performance

    appraisals

    Complete reports

    as necessary

    Daily review of files

    for

    payment

    approvals over adjuster authority and

    the

    transfer of files

    to appropriate

    areas (Casualty, Litigation

    , SIU

    )

    Conduct monthly unit

    meetings as deemed necessary

    Review

    and

    respond to Department

    of

    Insurance and other audit related inquiries

    Review

    and

    direct claim activity on customer inquiries

    Complete

    special projects

    as assigned.


    QUALIFICATIONS REQUIRED:
    5+ years auto liability claims experience. Supervisory experience is a plus

    Texas license required or to be obtained with first 30 days of employment

    5+ years managing personal auto files

    Strong technical and administrative background in auto claims handling

    Ability to work independently on technical and administrative matters in accordance with company policy and procedures

    Good leadership, training and development skills

    Excellent communication, interpersonal and organizational skills

    Ability to pass written examinations where required by state statutes to become a licensed claim

    Warrior Insurance Network provides a competitive benefits package to all full- time employees.

    Following are some of the perks Warrior Insurance Network employees receive:

    Competitive Salaries

    Flexible Schedules

    Hybrid Remote/In-Office Flexibility Available

    Commitment to your Training & Development

    Medical and Dental

    Telemedicine Benefit

    401k with a generous company match

    Paid Time Off and Paid Holidays

    Tuition Reimbursement Training Programs

    Wellness Program

    Fun company sponsored events

    And so much more

    #J-18808-Ljbffr

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