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    Auto Claims Supervisor - Chicago, United States - Warrior Insurance Network

    Warrior Insurance Network
    Warrior Insurance Network Chicago, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    We are adding to our Claims Management Team

    Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you The Property Damage Claims Management roles will be responsible for the direct supervision of a particular Property Damage Claims unit(s).

    Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusions of claims.

    Monitor production, staff development and the quality of files assigned to the Unit.


    DUTIES & RESPONSIBILITIES:
    Lead, motivate, and provide direction to the Property Damage Unit
    Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
    Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority
    Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels and ensure that desired quality and quantity levels are maintained
    Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
    Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes
    Work with other staff members / departments relative to any matters of potential concern
    Develop and manage a cost effective claim handling strategy
    Identify Systems

    issues/problems/suggestions

    for enhancements
    Manage the administrative functions of the unit which include:

    Review, provide direction and assign new losses
    Screening and selecting candidates
    Setting performance objectives and monitoring performance results
    Conduct performance appraisals
    Complete reports as necessary
    Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (Casualty, Litigation, SIU )
    Conduct monthly unit meetings as deemed necessary
    Review and respond to Department of Insurance and other audit related inquiries
    Review and direct claim activity on customer inquiries
    Complete special projects as assigned.


    QUALIFICATIONS REQUIRED:
    5+ years auto liability claims experience. Supervisory experience is a plus
    Texas license required or to be obtained with first 30 days of employment
    5+ years managing personal auto files
    Strong technical and administrative background in auto claims handling
    Ability to work independently on technical and administrative matters in accordance with company policy and procedures
    Good leadership, training and development skills
    Excellent communication, interpersonal and organizational skills
    Ability to pass written examinations where required by state statutes to become a licensed claim

    Warrior Insurance Network provides a competitive benefits package to all full- time employees.

    Following are some of the perks Warrior Insurance Network employees receive:

    Competitive Salaries
    Flexible Schedules
    Hybrid Remote/In-Office Flexibility Available
    Commitment to your Training & Development
    Medical and Dental
    Telemedicine Benefit
    401k with a generous company match
    Paid Time Off and Paid Holidays
    Tuition Reimbursement Training Programs
    Wellness Program
    Fun company sponsored events
    And so much more

    Job Posted by ApplicantPro

    #J-18808-Ljbffr
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