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Applications and Training Specialist - Texas, United States - COSMED USA
2 days ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
COSMED USA, Inc.
Job Title: Application & Training Specialist
Department: Customer Service
Location: US, Southcentral
I. Job Summary
The Applications & Training Specialist is responsible for performing installations, trainings, and certifications of all COSMED's products. Additional responsibilities include fielding and addressing Customer Service inquiries and performing service visits as necessary. All associated records shall be maintained per FDA and internal quality system standards.
II. Responsibilities
Travel to customer sites for installations, trainings, and certifications (>75% travel is required)
Perform service as needed
Maintain documentation per Quality System and internal CRM standards
Train personnel on proper use and care of equipment
Provide telephone and email customer service support when required
Manage expenses within defined budget
III. Requirements
Education
BS in Exercise Physiology or equivalent
Knowledge and Experience
A minimum of 3 years of experience in exercise physiology and/or PFT
Experience servicing electronic equipment strongly preferred
Experience operating metabolic and PFT equipment strongly preferred
Technical aptitude required
ADDITIONAL QUALIFICATIONS
Self-starter, ability to work with a minimum amount of daily supervision
SKILLS AND ABILITIES
Self-starter, ability to work with a minimum amount of daily supervision
Strong interpersonal and group communication skills
Strong computer skills
Ability to work within a cross-functional team
PHYSICAL REQUIREMENTS
Ability to lift up to 55 lbs
Prolonged sitting or standing required, up to 8+ hrs/day
NOTE: The above statements are intended to describe the general nature and level of work. Additional duties might be assigned. Management retains the right to add or change duties of the position at any time.