Jobs

    Applications and Training Specialist - Texas, United States - COSMED USA

    COSMED USA
    COSMED USA Texas, United States

    2 days ago

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    Description

    COSMED USA, Inc.

    Job Title: Application & Training Specialist

    Department: Customer Service

    Location: US, Southcentral

    I. Job Summary

    The Applications & Training Specialist is responsible for performing installations, trainings, and certifications of all COSMED's products. Additional responsibilities include fielding and addressing Customer Service inquiries and performing service visits as necessary. All associated records shall be maintained per FDA and internal quality system standards.

    II. Responsibilities

    Travel to customer sites for installations, trainings, and certifications (>75% travel is required)

    Perform service as needed

    Maintain documentation per Quality System and internal CRM standards

    Train personnel on proper use and care of equipment

    Provide telephone and email customer service support when required

    Manage expenses within defined budget

    III. Requirements

    Education

    BS in Exercise Physiology or equivalent

    Knowledge and Experience

    A minimum of 3 years of experience in exercise physiology and/or PFT

    Experience servicing electronic equipment strongly preferred

    Experience operating metabolic and PFT equipment strongly preferred

    Technical aptitude required

    ADDITIONAL QUALIFICATIONS

    Self-starter, ability to work with a minimum amount of daily supervision

    SKILLS AND ABILITIES

    Self-starter, ability to work with a minimum amount of daily supervision

    Strong interpersonal and group communication skills

    Strong computer skills

    Ability to work within a cross-functional team

    PHYSICAL REQUIREMENTS

    Ability to lift up to 55 lbs

    Prolonged sitting or standing required, up to 8+ hrs/day

    NOTE: The above statements are intended to describe the general nature and level of work. Additional duties might be assigned. Management retains the right to add or change duties of the position at any time.



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