- The starter will provide a warm and welcoming greeting to the start of our guests' round of golf.
- Observe the pace of play on the course and take proactive steps to ensure groups maintain a reasonable pace to prevent bottlenecks and delays.
- Communicate with golfers to encourage adherence to course policies, maintaining a positive and respectful tone throughout interactions.
- Offer exceptional customer service, addressing golfer inquiries, concerns, and requests professionally and courteously.
- Provide assistance and guidance to golfers on matters such as course layout, distances, and local rules.
- Maintain effective communication with the golf shop and other staff to manage player flow and address any issues promptly.
- Coordinate with the golf shop to ensure a smooth transition of golfers from the Golf Shop to the first tee.
- Provide the necessary information for guests to enjoy the golf experience.
- Be prepared with the necessary supplies (tees, pencils, scorecards, ballmarks, etc..) for our guests.
- Performs other related duties as assigned.
- Must have Golf Knowledge and be familiar with most golf terminology.
- Attention to detail is a must.
- Excellent communication and interpersonal skills
- Must be highly organized and able to perform multiple tasks in a fast-paced work environment.
- Problem solving and critical thinking.
- Inspired to always represent Evermore brand values and standards.
- Proficient in reading safety procedures and operating guidelines/ instructions in English.
- Sees the extra mile as their starting point in each interaction.
- Ability to foster relationships with teammates, potential clients, and resort guests.
- Comfortable with starting and maintaining conversations with guests and Team Members.
- Maintain the resort's integrity and prestige by complying with all golf, sales and operational standards, policies, procedures, manuals, memos and instructions.
- Must be able to work weekends, rotating schedule and holidays.
- Must be able to effectively communicate with guests to enhance the scope of their experience and diffuse and resolve guests' concerns.
- Must be able to safely and effectively navigate a 1100-acre resort in order to facilitate and host events and guests as required.
- Must be able to lift 25lbs.
- Able to stand, walk, stoop, kneel, bend, and reach periodically.
- Must be able to work outdoors in varying weather conditions, including exposure to sun, wind, rain, and other elements.
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Starters/ Player Assistant - Orlando, United States - Evermore Resort
Description
About Evermore
Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.
Key Responsibilities:
Education, Skills, and Experience
Physical Requirements:
We are an innovative workplace; seeking great people like you Our Work Culture
Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips "easy on purpose". We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you
EOE/M/F/D/V
