Operations Support Specialist - McLean, United States - Trinity Property Consultants

Trinity Property Consultants McLean, United States

4 weeks ago

Description

Job Description

Job DescriptionThis is an onsite/in-office position. This team member will be based out of our Regional East Coast Office located in McLean, Virginia. Schedule will be M-F 9-6.

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Salary: $60K - $75K/ annually, based on experience.

Job Description:

Manage special projects and initiatives
Provide training and support to site level and corporate support team members
Handle all administrative, and reporting needs for a specified portfolio of real estate
Assist in the development of SOP's, policies, and best practices for all areas of the operating business
Enter invoices and stay in communication with vendors about payment status
Adhere to the Management Company's operating procedures and policies
Receive and process collections in accordance with company standards
Collect past due balances
Manage collections efforts from existing residents
Maintain all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management approved debits and credits
Clerical and phone support
Provide superior customer service
Additional tasks or duties assigned by Supervisor

Special Requirements:

Physical Demands:

The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel:

This position is a full-time position and may require the availability to travel, work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. Extensive travel, including overnight travel, is required.

Essential Function:

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing

Qualifications:

Computer Skills:

Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development:

Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs

Education:

High school education or equivalent is required
CPM, CAM, RMP, ARM, CPM, or CMCA Certifications are preferred but not required
Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience

Minimum of two years' experience in the Multifamily Industry is required

We've Got You Covered

Medical, Vision, & 125 Plan. We cover 100% of the monthly premium costs for employee medical and vision benefits and offer a 125-plan option for dental.
Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of coverage in case the unimaginable occurs.
Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of employment, full-time employees).
Not feeling well? We offer sick leave in compliance with state and local jurisdiction requirements.
Referral Bonuses. We provide $1000 bonus for hires made through employee referrals.
Volunteer Time-Off. For any volunteer opportunities that you would like to participate in we provide up to 16 hours annually for you to give back to your community.
Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.
Employee Assistant Program (EAP). that includes Health Advocate and Travel Assistance Program.
Generous Emergency On-Call. We appreciate and reward our facilities team for supporting residents outside of normal office hours in the event of an emergency.
Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-

Academic Support Specialist

2 weeks ago

Mindful with Children McLean, United States

Required Qualifications: · - Master's Degree · - Access to a reliable car or alternate means of transportation · - Experience teaching and/or supporting students within the range of grades K to 12 · - Excellent communication and interpersonal skills · **Job Types**: Part-time, Co ...
Office Support Specialist

3 weeks ago

Illinois State University Normal, United States

**Job no**: 518584 · - **Work type**: On Campus · - **Location**: Normal, Illinois · - **Title**: Office Support Specialist · **Division Name**: Academic Affairs · **Department**: Communication Sciences and Disorders · **Job Summary**: · Maintains prospective, current, and past u ...
Data Engineering Support Specialist

2 weeks ago

The Talent Trove Company McLean, United States

Are you ready to dive into the dynamic world of data engineering and support? **Ardent Principles** is seeking a talented **full-time Data Engineering Support Specialist** to join our innovative team in Mclean, VA. · If you're passionate about leveraging data to drive business su ...
Customer Service Support Specialist

3 weeks ago

General Dynamics Information Technology McLean, United States

Type of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret SCI + Polygraph · Clearance Level Must Be Able to Obtain: · None · Suitability: · Public Trust/Other Required: · Job Family: · Systems Administration · Job Qualifications: · **Skills**:Mobile Su ...
Community Support Specialist

4 weeks ago

Appian Corporation McLean, United States

Description · Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excel ...
Travel Support Specialist, Part-time

1 week ago

Connect Transit Normal, United States Part time

**Travel Support Specialist, Part-Time** · Connect Transit is celebrating over 50 years of service as the primary public transit system for the Bloomington-Normal area, providing quality transportation to residents, allowing them to live spontaneously. Our mission is to provide s ...
Program Support Specialist of Academic Services

1 week ago

Illinois State University Normal, United States

**Job no**: 518853 · - **Work type**: On Campus · - **Location**: Normal, Illinois · - **Title**: Program Support Specialist of Academic Services, University College · **Division Name**: Academic Affairs · **Department**: University College · **Job Summary**: · **Additional Infor ...
Customer Support Specialist

2 weeks ago

Procurement Partners LLC Bloomington, United States

Job Description · Job DescriptionDescription:Job Type · Full-time · Description · Location: United States - Remote · Reports to: Director, Customer Support · About Us: · Procurement Partners builds easy-to-use software that lets healthcare organizations automate their purchasing ...
Community Support Specialist

3 weeks ago

Appian Corporation McLean, United States

Job Description · Job DescriptionHere at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, w ...
Content Management/Editorial Support Specialist

3 weeks ago

LMI McLean, United States

Overview · LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in theMcLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. · The ideal candidate will serve in a full-time c ...
Content Management/Editorial Support Specialist

3 weeks ago

LMI McLean, United States Part time

Overview · LMI currently has an opportunity for a Content Management/Editorial Support Specialist to support an Intelligence Community customer in theMcLean area. Work hours required are approximately 10am-6pm, Monday thru Friday. · The ideal candidate will serve in a full-time c ...
Support Specialist

3 weeks ago

Capital One McLean, United States Full time

Center , United States of America, McLean, Virginia · Support Specialist · Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and ...
Office Support Specialist

3 weeks ago

Illinois State University Normal, United States

This position will perform clerical duties related to Operations functions, including processing university housing contracts/leases, making room assignments and room changes, and entering student charges as well as accurate records management. The t Support, Specialist, Student, ...
Office Support Specialist

3 weeks ago

Illinois State University Normal, United States

Job no: · Work type: On Campus · Location: Normal, Illinois · Title: Office Support Specialist · Division Name: Academic Affairs · Department: Communication Sciences and Disorders · Job Summary · Maintains prospective, current, and past undergraduate and graduate academic recor ...
Growth Support Specialist

12 hours ago

RSM US LLP McLean, United States

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture ...
Security Support Specialist

1 week ago

General Dynamics Information Technology McLean, United States Paid Work

Req ID: RQ176243 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Security · Skills: · Security Clearances,Security Policies,Security System · Experience: · 8 + years of related experience · US Citizenship Required: ...
Talent Management Support Specialist

1 week ago

Commerce Bancshares, Inc. Bloomington, United States

About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment Support Specialist, Talent, Ma ...
AEM Support and Development Specialist

2 weeks ago

CoolSnail McLean, United States

Job Description · Job DescriptionGCTechInfo is looking to hire AEM Support and Development Specialist / Remote Role on W2. · Duration: 6 to 12 Months · Role: AEM Support and Development Specialist · Client: Snowflake · Location: Fully Remote · A few details/responsibilities ab ...
Unit Reserve Support Specialist

3 weeks ago

Dynamo Technologies McLean, United States Full time

Job Description: · Dynamo Technologies LLC is seeking a Unit Reserve Support Specialist to provide knowledgeable and experienced support to the Air Combat Command (ACC) in managing its Intelligence Man-Day Program and Individual Mobilization Augmentee (IMA) tasks. The ideal candi ...
Residential Support Specialist Full Time

2 weeks ago

The Salvation Army USA Central Territory Bloomington, United States Full time

The Salvation Army · Position Description · Bloomington Corps · Position Title: Residential Support Specialist (full time) · Report To: Corps Social Service Director · Qualifications: · Education: High school diploma or equivalency. · Experience: Individual must have excellent o ...