Jobs

    Technician Quality-Customer Service - Missouri, United States - Stefanini

    Stefanini
    Stefanini Missouri, United States

    3 weeks ago

    Default job background
    Description

    Who we are For 30 years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses.

    Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization).

    With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation.

    Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO).

    Support IT equipment in large corporate environment
    Desktop/laptop tech support
    Windows 10, MAC, Android, and iOS operating systems
    Support mobile devices, printers, scanners, wireless, VPN, etc.
    IMAC/D Support - IT equipment Install/Move/Add/Change and Disposal
    Maintain repairs, spare parts, and components
    Research and troubleshoot problems
    Troubleshoot and resolve hardware and software issues for Windows devices
    Backup, restoration, and migration of user data
    Smart Hands support with networking, server, and telecommunications technologies
    Printer and peripheral device support
    Inventory management of IT assets including asset auditing
    Ability to research and follow appropriate knowledge base articles
    Ability to work on-call and other after-hours support needs
    Various other tasks associated with deskside services
    May need to be available to provide support at other client locations as needed

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