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    Digital Marketing Specialist - Cleveland, United States - Great Day Improvements: A Family of Brands

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    Description

    Digital Marketing Specialist at Universal Windows Direct

    The role of a Digital Marketing Specialist at Universal Windows Direct offers a great opportunity to make a direct impact on customer experience and public perception of the company as well as The Bath Authority.

    • Competitive salary
    • Medical, Dental, and Vision Insurance
    • Supplemental Insurance
    • 401(k) matched by UWD
    • Paid Time Off
    • Hybrid work environment
    • Growth potential

    Responsibilities:

    • Respond to customer reviews, messages, and comments on social media and business listing websites
    • Generate positive customer reviews and referral business
    • Provide reports to Management on Customer Satisfaction
    • Grow customer referral program through outreach and promotions
    • Refine customer communication platforms
    • Manage customer experience and resolve questions or complaints
    • Assist with advertising tasks

    Qualifications:

    • Understanding of social media and business listings
    • Ability to identify response opportunities
    • Analytical skills to interpret data
    • Exceptional writing, editing, and communication
    • Project management and attention to detail
    • Experience with social media tools and MS Office
    • 1-2 years of social media or marketing experience
    • Bachelor's degree in marketing or related field

    * UWD is an Equal Employment Opportunity Employer


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