- We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we are in need of an experienced Service Desk Associate.
- Service Desk Associate
- Engineering
- Service Desk Manager
- Looking for energetic, selfmotivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel required to client sites in the Los Angeles area.
- Desktop support and deployment
- Windows 10, Windows 11, Apple
- Windows Server maintenance
- Windows 2016, Windows 2019, Windows 2022, Active Directory
- Wireless network support and deployment
- Meraki, Cisco, Aruba
- Email account maintenance
- Microsoft Online Services, Google Workspace
- Endpoint Detection and Response
- SentinelOne
- Backup
- Solarwinds MSP Backup, Veeam
- Mobile device support
- Apple, Android
- Remote PC support
- Low voltage cabling and repair
- Documenting SOPs
- Office Applications
- Word, Excel, Powerpoint
- Service Desk support by phone or email
- Coordinating vendors for support, onsite maintenance, and installations.
- Perform preventative maintenance on servers and workstations including antivirus, EDR, windows updates, memory, and storage checks.
- Remote support of desktop and applicationrelated issues.
- Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors.
- Assist team in projects that include network installs, wireless implementations, and new builds.
- EXCELLENT communication and followup skills
- BRILLIANT troubleshooting skills
- 2+ years in the Information Technology field.
- Preferably experience in the hospitality industry.
- Field support and remote support experience required.
- Handles themselves professionally as this will be a customerfacing role.
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Service Desk Analyst
3 weeks ago
UCLA Los Angeles, United StatesUnder the direction of the ORIS Service Desk Supervisor, the Business/Technical Support Analyst provides first level Service Desk customer service support based on established escalation procedures and guidelines. Responds to trouble tickets submitted by ORA staff; utilizes vario ...
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Service Desk Analyst
1 day ago
Global IT Resources Los Angeles, United States**Summary**: · The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives an ...
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Service Desk Analyst
1 day ago
Global IT Resources Los Angeles, United StatesOur client is looking for **Service Desk Analyst** for a 6+ month Contract to hire in Los Angeles, CA. · ** Fully Covid Vaccinated + Booster ** · **Just need a resume to submit and Write Up.**: · **Summary**: · The Service Desk Analyst gathers, interpret, and uses complex data to ...
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Service Desk Analyst
5 days ago
Global IT Los Angeles, United StatesThe Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to alig ...
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Healthcare - Service Desk Analyst - W2
1 day ago
Global IT Resources Los Angeles, United States_**MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED**_ · **Summary**:The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role w ...
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Service Desk Analyst
2 weeks ago
Prosum Los Angeles, United StatesMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. · Remote OK – must reside within miles of Los Angeles · Pay: $25-27/hour W2 · 6 months to ongoing contracts · 2 opening · Required · 3 years of IT · 2 years of Service Desk · Call center · Handling Tickets daily · Bi ...
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Service Desk Support Analyst
1 week ago
Highstreet IT Los Angeles, United StatesThe Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Sett ...
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Service Desk Analyst
3 weeks ago
Company3/Method Studios Santa Monica, United States**Company**:Company 3 · **Position**:Service Desk Analyst · **Location**:Santa Monica, CA*** · - **Pay Range**:$ $33.00 USD hourly · ***: · **MAIN DUTIES**: · The Service Desk Analyst will primarily be responsible for hardware and software support, user support, asset management, ...
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Service Desk Analyst II
2 weeks ago
MSC Industrial Direct Los Angeles, United StatesBuilt to Make You Better. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) ...
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Help Desk Analyst
3 weeks ago
LHH Los Angeles, United StatesHelp Desk Analyst II - San Francisco, CA Area · LHH Recruitment Solutions · is looking for a Help Desk Analyst to join a dynamic team at a prominent private credit investment manager managing approximately $7.2 billion in assets under management. As a Help Desk Analyst II, you ...
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Service Desk Analyst
2 weeks ago
Emanate Health West Covina, United States Full time**Current Emanate Health Employees - Please log into your Workday account to apply**: · Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, yo ...
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Support Desk Analyst
1 week ago
Empire Electric Co. Cypress, United StatesOverview: · We are looking for an uncompromising help desk analyst to tend to all IT-related issues with care. The help desk analyst ought to troubleshoot employees' computer-related difficulties, mend issues with our network, and oversee the regular updating of all pertinent ins ...
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Service Desk Analyst
2 weeks ago
Prosum Los Angeles, United StatesMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. · Remote OK – must reside within miles of Los Angeles · Do not wait to apply after reading this description a high application volume is expected for this opportunity. · Pay: $25-27/hour W2 · 6 months to ongoing ...
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Service Desk Analyst
3 weeks ago
Clearmind Technology, Inc. Los Angeles, United StatesJob Description · Job Description · About Us: · - We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we are in need of an experienced Service Desk Associate. · Title: · - Service Desk Associat ...
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IT Service Desk Support Analyst
6 days ago
ACCO Engineered Systems Pasadena, United States**General Job Description**: · **Supervises**:None · **Essential Duties & Responsibilities**: · - The SDSA is a single point of contact for customers and must adhere to support procedures while respecting privacy regulations when handling sensitive data. · - Telecom/Carrier/Mitel ...
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Corporate Services: Support Desk Analyst III
5 hours ago
B. Riley Financial Los Angeles, United StatesB. Riley Financial ("B. Riley") provides collaborative solutions tailored to fit the capital raising and business advisory needs of its clients and partners. B. Riley operates through several subsidiaries that offer a diverse range of complementary end-to-end capabilities spannin ...
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IT Help Desk Analyst
5 days ago
Cambro Huntington Beach, United States**ESSENTIAL JOB FUNCTIONS** · - Immediately respond to critical incidents by gathering all relevant stakeholders and managing issue resolution to ensure systems are up and running as quickly as possible and completed with appropriate incident management documentation. · - Install ...
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Service Desk Support Analyst
3 weeks ago
Highstreet IT Los Angeles, United StatesThe Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Sett ...
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Service Desk Support Analyst
1 week ago
KARL STORZ El Segundo, United StatesAt KARL STORZ, we take pride in helping patients · through some of the toughest journeys of their lives. · We are making contributions that matter. · Regardless of your role, YOU improve patients' lives every day. · **Location**:El Segundo, CA, US, 90245 · **Company**:KARL STORZ ...
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Service Desk Analyst I
3 weeks ago
Center for Family Health and Education Los Angeles, United StatesJob Description · Job DescriptionJob Description: · Help users resolve issues with computer hardware and software. Respond to inquiries, assess problems and issues with computer equipment and applications, help users resolve problems and issues and document inquiries and resoluti ...
Service Desk Analyst - Los Angeles, United States - Clearmind Technology
Description
Job Description
Job DescriptionAbout Us:
Title:
Department:
Reports to:
Description:
Overall responsibilities:
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Qualifications:
Company DescriptionWe are a Managed Services Provider with a focus in hospitality, retail, and entertainment with clients nationwide.
Company Description
We are a Managed Services Provider with a focus in hospitality, retail, and entertainment with clients nationwide.
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