- Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
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Room Service Specialist
1 week ago
St. Luke's Health System Boise, United States OTHEROverview St. Luke's Health System in Boise is seeking a Room Service Specialist to join our team. · Unit/Position SummaryThe Room Services Specialist 1, under direct supervision, receives and processes patients food orders throughout the hospital system. · Responsibilities · Ba ...
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Lab Services Specialist
3 days ago
Saint Alphonsus Health System Boise, ID, United States Full timeEmployment Type: · Full timeShift: · Day ShiftDescription: · At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we prid ...
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Service Specialist-FT
3 weeks ago
Bass Pro Shops Boise, United States Full timePOSITION SUMMARY: · The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat ...
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Client Service Specialist
1 week ago
Idaho State Job Bank Boise, United StatesClient Service Specialist at Umpqua Bank in Boise, Idaho, United States Job Description Client Service Specialist Retail Banking Group Boise, Idaho Description About Us: Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000 ...
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Lab Services Specialist
3 days ago
Saint Alphonsus Health System Boise, ID, United States Full timeEmployment Type: Full time Shift: · Day Shift · At Saint Alphonsus Health System, we are looking for people who are living out their calling. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are seeking for a Lab Services Sp ...
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Lab Services Specialist
3 days ago
Saint Alphonsus Health System Boise, ID, United States Full timeEmployment Type: Full time Shift: · Day Shift · Description: · At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, ...
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Client Services Specialist
2 weeks ago
Idaho State Job Bank Boise, United StatesClient Services Specialist at R1 RCM in Boise, Idaho, United States Job Description As our Client Services Specialist, you will help monitor and resolve support tickets to get users added to our application. Everyday you will manage and resolve tickets, support any team projects ...
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Customer Service Specialist
5 days ago
Stinker Stores Boise, United States Full timePosition Overview · A Customer Service Specialist Floater provides coverage for stores based on staffing needs due to vacation, vacant positions, training schedules, etc. Travel to and from different stores within a designated geographical area, understanding the schedule may ch ...
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Loan Servicing Specialist
1 week ago
WaFd Bank Boise, United StatesMin: · USD $41,600.00/Yr. · Max: · USD $49,920.00/Yr. · Job Summary: · The Loan Servicing Department has an opening for a Loan Servicing Specialist. The position supports loan servicing functions, delivers comprehensive and prompt customer service to internal and external cu ...
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Contract Service Specialist
1 week ago
Idaho State Job Bank Boise, United StatesContract Service Specialist at Vontier in Boise, Idaho, United States Job Description Responsible and accountable from receipt of Executed Service Agreement through Site Activation, acting as a support contact for the customer regarding administrative issues and questions they ma ...
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Digital Services Specialist
1 week ago
HireVenture Boise, United StatesJob Description · Job DescriptionJob Type · Full-time · DescriptionCOMPANY OVERVIEW · Oppenheimer Companies, Inc. (OCI) is a team-oriented, broad-based corporation with divisions and affiliates spanning a wide array of disciplines primarily in the food and real estate businesses; ...
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Food Service Specialist
3 weeks ago
Stinker Stores Boise, United States Full timeWhy work for Stinker? · Stinker is a family-owned and operated company that has been in business for nearly 85 years. Stinker offers great career opportunities in 110 locations in 3 western states: Idaho, Wyoming, and Colorado. Stinker also owns 1 Quick Service Restaurant - Dairy ...
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Customer Service Specialist
1 week ago
Stinker Stores Boise, United States Part timeWhy work for Stinker? · Stinker is a family-owned, and operated company that has been in business for nearly 85 years. Stinker offers great career opportunities in 110 locations in 3 western states: Idaho, Wyoming, and Colorado. Stinker also owns 1 Quick Service Restaurant - Dai ...
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Customer Service Specialist
3 weeks ago
Image360 - Boise Boise, United StatesJob Description · Job DescriptionDo you love interacting with others, making connections, and helping people? Then you might be an excellent fit for the customer service representative position at our company As our brand ambassador, you'll be on the front lines of customer inter ...
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Customer Service Specialist
1 week ago
Stinker Stores Boise, United States Full timeWhy work for Stinker? · Stinker is a family-owned, and operated company that has been in business for nearly 85 years. Stinker offers great career opportunities in 110 locations in 3 western states: Idaho, Wyoming, and Colorado. Stinker also owns 1 Quick Service Restaurant - Dai ...
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Customer Service Specialist
3 days ago
Stinker Boise, United States Part timeWhy work for Stinker ?Stinker is a family-owned and operated company that has been in business for nearly 85 years. Stinker offers great career opportunities in 110 locations in 3 western states: Idaho, Wyoming, and Colorado. Stinker also owns 1 Quick Service Restaurant - Dairy Q ...
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Customer Service Specialist
3 weeks ago
Image360 - Boise Boise, United StatesJob Description · Job DescriptionDo you love interacting with others, making connections, and helping people? Then you might be an excellent fit for the customer service representative position at our company As our brand ambassador, you'll be on the front lines of customer inter ...
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Customer Service Specialist
6 days ago
Stinker Stores Boise, United States Part timeAre you Stinkin' Awesome? · Do you want a job that provides opportunities for growth and advancement within the company? How about a job that offers competitive benefits? Or, maybe a job that allows you to have fun and interact with an awesome team? If so, apply at Stinker Stor ...
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Customer Service Specialist
2 weeks ago
Image360 - Boise Boise, United StatesDo you love interacting with others, making connections, and helping people? Then you might be an excellent fit for the customer service representative position at our company As our brand ambassador, you'll be on the front lines of customer interaction while being responsible fo ...
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Bilingual Customer Service Specialist
1 week ago
The Sherwin-Williams Company Boise, United States· Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolv ...
Customer Service Specialist - Boise, United States - Idaho State Job Bank
Description
Customer Service Specialist at Merck in Boise, Idaho,United States Job Description Job Description Primary Activities:
+ Resolve questions and concerns effectively and efficiently by actively listening, communicating clearly, and assuring understanding of the question/issue. + Respond to our company's National Service Center and Field Service Center inquiries using knowledge base documents, Prescribing Information/Medication Guide documents, and our company's databases. + Document interactions, recording details of inquiries, complaints, comments, and actions taken, to include intake of Adverse Events and Product Quality Complaints + Ensures the delivery of the desired customer experience for all customer/employee engagements. + Manage development and execution of customer/consumer/employee multi-channel communications, workflow processes, and operating procedures to ensure effective and efficient contact center operations and consistent delivery of the desired customer experience. + Collaborate with internal stakeholders to develop and execute changes in processes/ procedures, plan and implement new strategies, share status of operations and key performance metrics, and manage escalated issues. + Manage escalated customer requests to resolution for assigned projects and assess customer interactions to continually enhance the customer experience and achieve operational excellence.
Education Minimum Requirement:
+ High School Diploma/GED or experience Required Experience and Skills: + Strong communication; written & verbal. + Customer centric focus + Attention to detail. + Good typing/computer skills + Ability to understand scientific information contained in Prescribing Information for products.
Preferred Experience and Skills:
+ Bachelor's degree (BA/BS) + Project Management + Customer service/ experience or aptitude NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy
Current Employees apply HERE (Current Contingent Workers apply HERE (US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
Please click here ( if you need an accommodation during the application or hiring process. We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.
For more information about personal rights under the U.S.Equal Opportunity Employment laws, visit:
EEOC Know Your Rights (EEOC GINA Supplement? Pay Transparency Nondiscrimination ) We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.
The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts (U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S.will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.
This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely.
Please note, this Hybrid work model guidance also does not apply to roles that have been designated as 'remote'.Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job.
Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
Expected salary range:
$66, $104,100.00 Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee S To view full details and how to apply, please login or create a Job Seeker account