Jobs
>
Long Beach

    Community Manager - Long Beach, United States - Avanath

    Default job background
    Description
    Overview


    Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force.

    Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life.

    Whether it is helping residents call one of our communities' home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be.


    The Role:

    This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners.


    The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.


    An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff.

    Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships.

    This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities.

    An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns.

    This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership.

    An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges.

    Qualifications

    5-7 years of experience in the property management industry
    2+ years of experience as a community/property manager
    Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
    Proven effective and efficient leadership experience.
    Knowledge of LIHTC, Tax Credit, and HUD qualifications required.
    Strong interpersonal, verbal and written communication skills
    Capacity to interact effectively with senior executives.
    Ability to work well under time and other constraints.
    Professional presentation and appearance
    Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet and email

    Key Accountabilities

    Resident Relations + Customer Service
    Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
    Implement system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
    Serve as advocate for residents by effectively communicating concerns to senior leadership.
    Function as a resource center for residents on all things that affect and may disturb their community-living experience.
    Responsible for all resident events and retention programs
    Refer residents as necessary to appropriate services and agencies that offer assistance.
    Maintain a secure confidential file for each resident.
    Fiduciary
    At all times, must understand the current financial health of assigned community by regularly reviewing community budget comparison.

    Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue.

    Manage and execute all budgets, rent rolls, projections and occupancy goals.
    Implement a system to achieve 0% rent delinquency.
    Prepare and produce monthly reports and financials in an accurate and timely fashion.
    With Regional Manager, prepare Property Annual Operating Budget
    Prepare and submit subsidy vouchers (when applicable)
    Oversee large capital projects and communicate between multiple departments (when applicable)
    Staff Leadership
    Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
    Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property.
    Promote high-performing team execution through regular feedback, training and development.
    Empower collaboration and inclusivity, building trust and transparency.
    Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners and team members.
    Regularly assess employee performance through on-the-spot feedback and the performance review process

    Recognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations.

    Respond to any team member's concern, maintenance condition, resident problem, breach of security, and/or emergency.
    Create and supervise the schedules of all personnel to ensure maximum operational efficiency.
    Ensure the community's curb appeal is immaculate at all times.
    Adherence to Property Management Rules, Regulations and Guidelines

    Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.

    Meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies.
    Ensure proper procedures are followed as detailed in the employee and management handbooks.
    Respond to any potential housing violations and liability concerns regarding the community.
    Seek approval and guidance from the Regional Manager within specified parameters.

    Physical Demands & Working Conditions


    The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.

    Frequent sitting and walking.
    Travel within the region and to other business offices and events via airline, trains and automobiles.
    Repetitive use of computer, keyboard, mouse, and phone.
    Reading, comprehending, writing, performing calculations, communicating verbally.
    May work in an elevated site, may walk on uneven ground.
    Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.

    How Avanath Supports You


    We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.


    We offer:


    Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

    Comprehensive Benefits health, dental & vision, 401(k), personal time off, paid holidays and more
    Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.

    Development a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.

    Diversity & Inclusion

    Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.


    Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ('DEI') are at the very core of Avanath's operating and investment philosophy.

    We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families.

    The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part our culture, our reputation and our achievements.


    We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

    Our organization's diversity initiatives includebut are not limited toour practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:


    • Respectful communication and cooperation between all employees.
    • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
    • Work/life balance through flexible work schedules to accommodate employees' varying needs.
    • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
    #INDHP


  • U.S. VETS Long Beach, United States

    l**Development & Communications Manager** · The U.S.VETS - Development & Communications Manager reports directly to the Executive Director and is primarily responsible for management and expansion of U.S.VETS site fundraising, communications, and community engagement. · FLSA Clas ...


  • New Earth Residential LLC Long Beach, United States

    **Position**:Community Manager · **Category**:Exempt - Salary · **Supervisor**:Community Manager · **Hours**:Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full ...

  • Greystar Real Estate Partners LLC

    Community Manager

    1 week ago


    Greystar Real Estate Partners LLC Cypress, United States

    Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company pol ...

  • Westminster Management

    Community Manager

    1 week ago


    Westminster Management Cypress, United States

    Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminste ...


  • Lutheran Social Services of Southern California Long Beach, United States

    : · - Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they ...


  • Los Angeles Lakers El Segundo, United States

    **Job Title**:Manager, Communications · **Department**:Communications · **Reports to**:Director, Communications · *** · **Position Summary**:The Communications Manager is responsible for managing all Lakers strategic communications and media relations beyond day-to-day game opera ...

  • Bridge Real Estate

    Community Manager

    3 weeks ago


    Bridge Real Estate Costa Mesa, United States Part time

    Overview: · The CM will live on the property at a reduced monthly rent. · Job Summary: · Executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. · Performs all activities related to leasing to new residents, ...


  • Bayport Polymers, LLC Pasadena, United States

    BASIC FUNCTION · The communications manager will be responsible for implementing comprehensive communication plan that aligns with Baystar's overall objectives to enhance our reputation, engage stakeholders, and promote Baystar's products and services. The primary focus of the co ...

  • ConAm Management Corporation

    Community Manager

    2 weeks ago


    ConAm Management Corporation Los Angeles, United States

    **Community Manager (Affordable) - Hobart Gardens, Los Angeles, CA** · **WHO WE ARE**: · CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We ...


  • New Zealand Trade and Enterprise Los Angeles, United States

    **Who we are**: · New Zealand Trade and Enterprise (NZTE) works with some of New Zealand's most innovative and forward-thinking companies, helping them grow internationally. Our people are based in 50 offices, working across 24 time zones and 40 languages to support New Zealand b ...


  • The Bail Project Marina del Rey, United States

    **Title**: Manager of Communications · **Department**: Communications · **This Role Reports to**:Director of Communications and Publications · **About The Bail Project**: · - The Problem_ · There is no place in the criminal justice system where money more clearly buys justice tha ...


  • The Walt Disney Studios Burbank, United States

    **About the Role & Team** · Disney Direct-to-Consumer (DTC) and Platform Distribution (PD) are business units within Disney Entertainment that manage the company's direct-to-consumer streaming brands (Disney+, Hulu, Hulu + Live TV and the Disney Bundle), as well as all third-part ...

  • Advanced Management Company

    Community Manager

    2 weeks ago


    Advanced Management Company Anaheim, United States

    **About the Organization**: · Advanced Management Company is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern California a ...

  • Lordon Management

    Community Manager

    1 week ago


    Lordon Management Covina, United States

    Overview: · We are seeking an energetic individual who has strong organizational and task management skills to join our growing team as a Homeowners Association Property Manager/Administrative Representative. This person will represent the firm in managing various aspects of comm ...

  • Shamco Management

    Community Manager

    1 week ago


    Shamco Management Orange, United States

    Our luxury complex needs to fill an opening for the position of Community Manager with Leasing duties. As a Community Manager, you will become the public face of our property and the key liaison between the management office and our current and prospective residents. We're lookin ...

  • Powerstone Property Management

    Community Manager

    2 weeks ago


    Powerstone Property Management Irvine, United States

    Powerstone Property Management, a fast growing HOA property management company in Orange County, CA, is seeking an experienced Community Association Manager for their corporate office in Irvine. · Powerstone offers a competitive salary, a comprehensive and generous benefits packa ...

  • The Michaels Organization

    Community Manager

    3 weeks ago


    The Michaels Organization Los Angeles, United States

    **Location: Jordan Downs S3/Sky at Jordan Downs Ph S Century Hl, Los Angeles, CA 90067)** · **Pay: $23-$26 per hour** · **Hours: M-F, 8am-5pm** · **Overview** · **Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and wel ...

  • Spaces

    Community Manager

    3 weeks ago


    Spaces Los Angeles, United States

    **Community Manager** · **811 W 7th St** · **90017 Los Angeles** · **California, United States of America** · The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work · At IWG, we ar ...


  • INFRAMARK, LLC. Cypress, United States

    **JOB FUNCTION/ PURPOSE** · The Community Manager II is responsible for overseeing the day-to-day managing and coordinating of Association operations and administrative functions in order to maintain a smooth running & properly functioning Community. · **RESPONSIBILITIES** · - Wo ...


  • The Management Trust Cerritos, United States

    **The Management Trust** · **Position Title**:Community Association Manager · **Location**:Cerritos, CA · **Reporting To**: Associate VP of Community Management · **Status**: Exempt, Full-Time · **Salary**: $68,000 - $74,000 DOE · **COMPANY PROFILE**: · The Management Trust is a ...