Calaim Community Supports Case Managers I, Ii, Iii - Long Beach, United States - Lutheran Social Services of Southern California

Lutheran Social Services of Southern California

Verified Company

Long Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) nonprofit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect._

_ Lutheran Social Services of Southern California's Mission:

__Ignited by faith, we live out God's love by embracing, equipping and empowering vulnerable individuals, families and communities toward self-sufficiency.

_

SUMMARY:

Under the supervision of the Program Manager/Sr.

Program Manager or designated supervisor, the CalAIM Community Supports (CS) Case Manager is responsible for all case management activities associated with the designated program or programs assigned.

Essential Duties and Responsibilities for CS I, II, and III

Review scope of work requirements for each program assigned by Program Manager.
Fulfill program or contract requirements as outlined in contract or as directed by Program Manager.
Serve clients and community with empathy, culturally responsive care, and awareness of appropriate boundaries.
Ensure client eligibility for services.
Provide case management services to all clients as needed and in accordance with policies and procedures, including but not limited to intake, assessment, care planning, consultation, and linkage to resources in the community.
Complete documentation in a timely manner according to program policies.
Monitor and track charts monthly for service provision. Provide follow up for those charts not in compliance.
Keep client charts securely locked when not in use.
Complete Incident Reports within 24 hours.
Notify the Program Manager of all client issues, program issues or concerns.
Notify the Program Manager of any Staff or Agency issues or concerns.
Follow all HIPAA rules for compliance.
Attend all meetings and supervision appointments as scheduled.
Submit timecards, timeoff request, and activity logs in a timely manner.
Provide all reports to the Program Manager as scheduled.
Other duties as assigned.

Additional Duties and Responsibilities for CS II

Provide backup for other staff as needed.
Participate in Peer review chart audits.
Develop and utilize a network of resources and referrals appropriate for clients.
Schedule visits for service providers and guest speakers.
Facilitate De-Escalation and Crisis Intervention with clients.
Assist in training volunteers and interns.
Participate in Outreach services.
Coach department staff including Case Managers I.
Lead weekly department meetings for Program Manager or Coordinator as needed.
Participate in local committee meetings as agency representative.
Assist with monthly billing and statistical reports.
Complete quarterly department internal audits.
Other duties as assigned.

Additional Duties and Responsibilities for CS III

Provide backup for other staff as needed.
Participate in Peer review chart audits.
Develop and utilize a network of resources and referrals appropriate for clients.
Schedule visits for service providers and guest speakers.
Facilitate De-Escalation and Crisis Intervention with clients.
Assist in training volunteers and interns.
Participate in outreach activities, network engagement opportunities, and community resource fairs to expand referral loops and linkages to access points.
Collaborate with Program Manager, and Senior Housing Navigator to consult, discuss and disseminate the needed resources, practical insights, and appropriate training support to bolster case management team's capacity.
Coach and support the department staff including Case Managers I & II as needed.
Promote a collaborative working relationship with Community Supports (CS) case management team to better serve members and increase access to needed services.
Utilize motivational interviewing to educate, support and motivate change during member contacts.
Identify barriers to case management and share strategies to support team members in providing effective assistance in overcoming barriers.
Lead weekly department meetings for Program Manager or Coordinator as needed.
Participate in local committee meetings as agency representative.
Assist with monthly billing and statistical reports.
Complete quarterly department