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    Customer Advocate - Louisville, United States - Serenity Healthcare, LLC

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    Description

    Customer Advocate

    Location: Superior, CO

    This position has fast career growth working in a company that impacts peoples lives. Serenity aims to be an industry disruptor in Healthcare; come join our team and make a difference In this role, you will be responsible for educating patients on new-to-market healing technologies. You will primarily be helping patients understand the studies on the risks of medication versus the benefits of TMS and Ketamine.

    Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

    Responsibilities

    • Be the expert on TMS and Ketamine. Training and studies will be provided.
    • Ownership for all patients on your providers schedule
    • One on one meetings with patients to connect treatment solutions to their individual needs.
    • Support healing through education, connection, and focus on TMS and Ketamine

    Benefits

    • Pay ($22/hr)
    • Career Growth Opportunity
    • Paid Time Off
    • 10 Paid Holidays
    • 401k
    • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
    • Closed on Sundays
    • Employee Referral Program

    Qualifications

    • High School Diploma or GED.?
    • 2-3+ year of experience in a full-time customer service role.
    • Drug Testing within company policy
    • Previous experience working with computer-based information systems.

    About Serenity:

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    *This position is contingent on successfully completing a criminal background check upon hire.

    In accordance with Colorado's EqualPay for Equal Work Act this position pays $22/hour.


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