- Fitness Reimbursement
- Unlimited PTO
- Remote - work from anywhere
- Parental leave
- Matching 401k
- Equity package
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IT Support Specialist
Found in: Lensa US 4 C2 - 11 hours ago
Vets Hired San Diego, United StatesAbout the job IT Support Specialist | Remote · Who We Need: · The IT Support Specialist I will be responsible for providing a world-class phone and chat support experience, playing a key role in ensuring the highest level of support is provided to our internal customers on info ...
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Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
Finance of America San Diego, United States** Support Specialist (Temporarily Remote)** · **Job Category****:** Operations **Requisition Number****:** SUPPO02508 Showing 1 location **Job Details** · **Description** · The Support Specialist provides operational/transactional support to all Renovate America customers (co ...
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IT Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
San Diego State University Research Foundation San Diego, United StatesOverview: · The salary range for this position is $ $25.50 per hour depending upon qualifications and is non-negotiable. · The mission of San Diego State University Global Campus is to be a world leader in delivering innovative educational experiences to all learners, expandin ...
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peer support specialist
Found in: MyJobHelper US C2 - 3 days ago
Volunteers of America Southwest San Diego, CA , USA, United StatesPeer Support Specialist · Job Details · Job Location · VOASWC - San Diego, CA · Position Type · Full Time · Salary Range · $ $24.00 Hourly · Description · About Us: · Volunteers of America, is a non-profit social service organization, that is committed to uplifting the lives ...
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peer support specialist
Found in: MyJobHelper US C2 - 3 days ago
Volunteers of America Southwest San Diego, CA , USA, United StatesJob Details · Job Location: VOASWC - San Diego, CA · Position Type: Full Time · Salary Range: $ $24.00 Hourly · Description · About Us: · Volunteers of America, is a non-profit social service organization, that is committed to uplifting the lives of the most vulnerable in our com ...
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Logistics Support Specialist
Found in: Appcast Linkedin GBL C2 - 3 days ago
The DeWitt Companies San Diego, United States Full timeDeWitt Move Worldwide is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world. · We were founded in 2002 ...
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Desktop Support Specialist
Found in: Appcast US C2 - 5 hours ago
Yoh, A Day & Zimmermann Company San Diego, United StatesYoh has an exciting opportunity for a Desktop Support Specialist (Onsite) in San Diego, CA Our client is a well-funded, highly-buzz-about Biotech company. · See below for complete job responsibilities and requirements. If after reviewing, you are interested in learning more about ...
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Logistics Support Specialist
Found in: Lensa US 4 C2 - 3 days ago
The Dewitt Companies San Diego, United StatesDeWitt Move Worldwide is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world. · We were founded in 2002 ...
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IT Desktop Support Specialist
Found in: Lensa US 4 C2 - 11 hours ago
Talentry LLC San Diego, United StatesJob Description · IT Desktop Support Specialist - Scientific Company · 6-month contract (possibility of hire.) $27/hr · San Diego, CA. Local candidates. multiple openings · Talentry is looking for a local IT support specialist who can come onsite for a San Diego Diagnostics c ...
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Technical Support Specialist
Found in: Lensa US 4 C2 - 6 days ago
Howden Group Holdings San Diego, United StatesAt DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. · The focus on being a People First business has always been ...
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IT Desktop Support Specialist
Found in: Lensa US 4 C2 - 11 hours ago
Talentry LLC San Diego, United StatesJob Description · IT Desktop Support Specialist - Scientific Company · 6-month contract (possibility of hire.) $25/hr · San Diego, CA. Local candidates. · Talentry is looking for a local IT support specialist who can come onsite for a San Diego Diagnostics company. This is an ...
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Logistics Support Specialist
Found in: Lensa US 4 C2 - 3 days ago
Approved Freight San Diego, United StatesDeWitt Move Worldwide is part The DeWitt Companies, a fourth-generation family of five sister companies that provides relocation, logistics, warehousing and freight forwarding services to businesses, households and military customers all over the world. · We were founded in 2002 ...
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Customer Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
DecipherBio San Diego, United States**Decipher Biosciences** · **Customer Support Specialist** · **San Diego, CA - Full Time** · Decipher Biosciences, a subsidiary of Veracyte, Inc., is a dynamic entrepreneurial startup molecular diagnostics company focused on cancer genomics. Whether on the phone with patients, ...
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IT Desktop Support Specialist
Found in: Lensa US 4 C2 - 3 days ago
Talentry LLC San Diego, United StatesJob Description · IT Desktop Support Specialist - Scientific Company · Direct Hire - Onsite · San Diego, CA 36-40/hr · Talentry is looking for an IT support specialist for a San Diego Clinical/Analytical Sciences company. This is a ground-floor opportunity for a quickly growi ...
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Physician Support Specialist
Found in: ZipRecruiter Test30 US C2 - 4 days ago
Advanced Diabetes Supply San Diego, United StatesJob Description · Job DescriptionDescription:$2,500 Sign On Bonus · About the Company · Advanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable, and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to ...
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Client Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
Finance of America San Diego, United States** Client Support Specialist (Temporarily Remote)** · **Job Category****:** Operations **Requisition Number****:** SUPPO02644 Showing 1 location **Job Details** · **Description** · The Support Specialist provides operational/transactional support to all Renovate America custom ...
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Desktop Support Specialist
Found in: Lensa US 4 C2 - 2 days ago
Yoh, A Day & Zimmermann Company San Diego, United StatesYoh has an exciting opportunity for a Desktop Support Specialist (Onsite) in San Diego, CA Our client is a well-funded, highly-buzz-about Biotech company. · See below for complete job responsibilities and requirements. If after reviewing, you are interested in learning more abou ...
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Logistics Support Specialist
Found in: Lensa US 4 C2 - 5 days ago
Jewish Family Service San Diego, United StatesPosition Title: Logistics Support Specialist, On-Call · Organization: Jewish Family Service of San Diego · Department: Immigration Services · Position Type: Part-Time or less hours/week), Non-Exempt · Reports To: Logistics Support Specialist Lead · Pay Rate: Regular Shifts a ...
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Software Support Specialist
Found in: Lensa US 4 C2 - 6 days ago
Independent Financial Group , LLC San Diego, United StatesJob Description · Job Description Salary: · Independent Financial Group, LLC (IFG) an independent broker-dealer in San Diego, California is currently seeking a Software Support & Training Specialist · . The primary role is to provide software support and training to IFG's Finan ...
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residential support specialist
Found in: ZipRecruiter Priority US C2 - 4 days ago
San Diego Center for Children San Diego, United StatesJob Description · Job DescriptionHiring Residential Support Specialists at the Region's Leading Non-Profit Children's Mental Healthcare Provider · JOB DESCRIPTION · Residential Support Specialists create and maintain a safe and therapeutic milieu for the emotional nurturing and h ...
Customer Support Specialist - San Diego, United States - Domino Media Group
Description
Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.
Customer Support Specialist
About Us
Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.
The Opportunity
We are seeking a 12 month Temporary Part-Time Customer Support Specialist to join our Customer Service team at Recurrent. You'll work across our portfolio of brands, including Dwell, , and others as required.
Dwell champions design that improves peoples lives, offering both print and digital subscriptions to our highly engaged customer base. We promote new ideas about what a home can and should be, offer expert advice for making your space a better place to live, and provide a marketplace for the best designed products available.
is a member-supported wine knowledge platform by world renown wine critic Jancis Robinson. Members gain access to advice from Jancis and her team of experts, including seven Masters of Wine, as well as our lively and well-informed Members Forum. From beginners to experts, our readers learn more about wine through our articles, tasting notes, and more.
The Responsibilities
Be the first point of contact for our brands Dwell and subscribers. Most of your time will be spent in Zendesk where you will address open tickets (~200/week), with additional phone support as needed in response to customer voicemails.
Use Pelcro, ) or Stripe (Dwell) to manage customer access, update user emails and payment methods, or otherwise resolve customer issues and concerns.
Document common customer support issues that arise so that the product teams can prioritize fixes to better serve our customers. Youll be using Google Docs/Sheets to track common issues so that fixes can be prioritized for our engineering team. We also heavily use Slack to surface major customer pain points to the broader team.
Coordinate with Dwell Magazines fulfillment agency, CDS Global, to resolve customer issues that cannot be remedied within Stripe. This communication is handled via Slack and email.
Qualifications
Experience with Zendesk customer support software.
Experience with Stripe and Pelcro payment software not required, but preferred.
Strong communication skills, and ability to find a quick resolution to customer issues.
A strong desire to create a quick and delightful experience for our customers.
Love working with tight-knit entrepreneurial teams.
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