-
Customer Engineer
Found in: Lensa US 4 C2 - 8 hours ago
AISERA Stanford, United StatesAisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences an ...
-
Director, Customer Engineering
Found in: Lensa US 4 C2 - 3 days ago
AISERA Palo Alto, United StatesAisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences an ...
-
Customer Solutions Engineer
Found in: Appcast US C2 - 8 hours ago
Hippocratic AI Palo Alto, United StatesAbout Us: · Hippocratic AI is harnessing generative AI to augment the workforce of healthcare professionals with an infinitely scalable set of generative AI nursing, care coordination, clinical administration, and customer service agents that unlock an unprecedented level of care ...
-
Director, Customer Engineering
Found in: Lensa US 4 C2 - 6 days ago
AISERA Stanford, United StatesAisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences an ...
-
Purchaser (male/female/diverse)
Found in: Orion Innovations US - 6 days ago
Horizon Group Johnson Park, CA, United States FreelanceAt Johnson Park, CA, we at **W+P JobPartner GmbH** are a company in the personnel services industry. Our main focus is on temporary staffing and direct placement of skilled and managerial employees. As a candidate, you are our top priority. We tailor our services to your individu ...
-
Head of Grinding Systems
Found in: Orion Innovations US - 6 days ago
Sapphire Technologies East Palo Alto, CA, United States FreelanceWe are looking for a Head of Grinding Systems (m/f/d/x) to join our team at our location in East Palo Alto, CA. · Humboldt Wedag GmbH, a company of the KHD Group, is one of the world's leading international providers of equipment and services for cement producers. With over 160 y ...
-
Sr. Customer Success Engineer
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Dynatrace Mountain View, United StatesJob Description · Job DescriptionCompany Description · Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. Thi ...
-
Remote Customer Success Engineer
Found in: Jooble US O C2 - 2 days ago
Play Mountain View, CA, United StatesFull Time] Senior ML Engineer at (United States) | BEAMSTART Jobs Senior ML Engineer · Full Time · Remote Work · Stock Options · ht (YC23) is building the future platform for generative media; we have the industry's highest-quality Speech Synthesis and Voice Cloning models. ...
-
Sr. Customer Success Engineer
Found in: beBee S2 US - 1 week ago
Dynatrace Mountain View, United States Full timeCompany Description · Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize ...
-
Director of Customer Engineering IP Engagements
Found in: Lensa US 4 C2 - 5 days ago
Synopsys Mountain View, United StatesJob Description and Requirements · Director of Customer Engineering IP Engagements (Program Management Team) · Synopsys is looking for a customer centric and business savvy Director, Program Management to join the Customer Engagement and Success organization of the Solutions Gro ...
-
Principal Engineer, R&D Engineering, Customer Solutions
Found in: Lensa US 4 C2 - 1 day ago
Synopsys Mountain View, United StatesJob Description and Requirements · Synopsys is seeking a senior staff solution engineer for emerging foundries. You will strategize closely with both foundry customer and Synopsys Sales and be responsible to deliver an engineering solution meeting Power, Performance, and cost en ...
-
Director of Customer Engineering IP Engagements
Found in: Jooble US O C2 - 2 days ago
Synopsys Mountain View, CA, United StatesJob Description and Requirements Director of Customer Engineering IP Engagements (Program Management Team) Synopsys is looking for a customer centric and business savvy Director, Program Management to join the Customer Engagement and Success organization of the Solutions Group Bu ...
-
Customer Support Engineer
Found in: Lensa US 4 C2 - 6 days ago
Kratos Defense Sunnyvale, United States**Customer Support Engineer** · + **Job Tracking ID**: RTL:21-095 · + **Job Location**: Sunnyvale, CA · + **Job Level**: Mid Career · + **Level of Education**: 2 year degree · + **Job Type**: Full-Time/Regular · + **Date Updated**: 01/25/2022 · + **Years of Experience**: 3 ...
-
Customer Success Engineer
Found in: ZipRecruiter Test10S US C2 - 9 hours ago
FedML, Inc. Sunnyvale, United StatesJob Description · Job DescriptionResponsibilities · Engage directly with customers on MLOps platform or open source library at scale, playing a critical role in our mission delivering a ground-breaking solution to the market · Work with the sales, product, engineering, support, ...
-
Working student in the field of HMI
Found in: Orion Innovations US - 6 days ago
Nexus Innovations Los Altos Hills, CA, United States Freelance- Immediately · - Your work environment will be in Los Altos Hills, CA. · - MAN Truck & Bus is one of the leading European commercial vehicle manufacturers and providers of transport solutions. Our product portfolio includes vans, trucks, buses, diesel and gas engines, as well as ...
-
Customer Engineer
Found in: Lensa US 4 C2 - 5 days ago
FlutterFlow San Mateo, United StatesCustomer Engineers are highly technical sales consultants who work closely with our Enterprise customers and partners to build large-scale FlutterFlow based applications (e.g. 1M+ users). They help customers maximize their investment in FlutterFlow through technical guidance, sol ...
-
Design Engineer, Custom Circuits
Found in: Careerbuilder One Red US C2 - 3 days ago
Google Sunnyvale, CA, US, United StatesMinimum qualifications: · Master's degree in Computer Science, Electrical Engineering, a related field, or equivalent practical experience. · 3 years of experience in technical circuit and physical design field. · Experience in transistor level design in advanced finfet technolog ...
-
Customer Application Engineer
Found in: Lensa US 4 C2 - 3 days ago
Ivalua Fremont, United StatesCustomer Application Engineer · A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across th ...
-
Customer Service Engineer
Found in: Lensa US 4 C2 - 21 hours ago
Worldwide TechServices Santa Clara, United StatesJob Description · Job Description Company Description · Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services ...
-
Customer Engineer III
Found in: Lensa US 4 C2 - 4 hours ago
Applied Materials Santa Clara, United States**Key Responsibilities** · + Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. · + Completes qualit ...
Customer Engineer - Palo Alto, United States - AISERA
Description
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience.
Our team members operate with a high degree of empathy for our customers and each other.Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Role:
At Aisera, we're building a world-class Customer Success team, where each individual loves to move fast, be challenged, and is obsessed with making our customers wildly successful.
Being part of the Customer Success team, you will partner closely with internal engineering and product teams to help bridge business and technology, helping customers realize the art of the possible with cutting-edge Conversational AI.
You will play a key role in onboarding new customers by developing custom workflows based on customer's requirements to assure they achieve their desired business outcomes with high satisfaction.
As a Customer Engineer (CE), you'll be expected to be resourceful, a selfless team player, and regularly go above and beyond your "day job".
This role is based out of our
Palo Alto, CA
office, and an
Onsite interview
is required as part of the process.
Responsibilities :
Be the primary technical point of contact for customers.
Verify that Aisera has access to the right information from customer backend systems.
Train the AI system to provide the best answers to questions.
Develop workflows/RPAs based on customers' requirements (requires scripting knowledge)
Triage any technical issues reported by customers and work with Engineering toward the resolutions.
Basic Qualifications :
5+ years of Customer engineering experience.
Must have experience in customer facing roles.
Knowledge of scripting using bash, Java, JavaScript, python, or similar scripting/programming language.
Knowledge of REST APIs – how to make calls and troubleshoot errors.
Knowledge of security standards (authentication/authorization) & practices including oAuth, SAML and SSO.
Bachelor's degree or equivalent knowledge in computer science, engineering, or related technical field.
Compensation:
At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
For this role, our current base pay ranges is:
BASE SALARY:
$115,000-$130,000
This role may also be eligible for benefits, bonuses, and equity.
Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees.
We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
#LI-NV1#J-18808-Ljbffr