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    Desktop, End User Support Engineer - Hartford, United States - Diverse Lynx

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    Description

    Position:
    Desktop, End User Support Engineer


    Location:
    Hartford

    ,

    Connecticut

    Duration:12+ months C2C

    Job Description

    Deskside Support
    Install/reinstall Of Customer standardized Image in case of OS issue/new install request.
    IMAC (install, Move, Add, Change) for End user devices
    EUC Peripheral Support
    Resolve issues related to but not limited to laptop/desktop, EUC application support (Microsoft office and other).
    Remote support of Desktop services for small site.
    Coordination with Vendors and Webster internal teams
    Health-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.
    Service Improvements Procedures
    Hands and feet Support to Network and Windows team
    Cabling and touch services for End user equipment.
    Support for periodic events – annual and interim meetings, board meetings etc.
    Basic support for Tablet/Mobile device Webster application issue
    Reporting
    Support for periodic events – annual and interim meetings, board meetings etc.

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.
    #J-18808-Ljbffr


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