- Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Interact daily with customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers
- Greet customers promptly
- Meet with customers and review services owed from point of purchase of their vehicle
- Increase customer satisfaction by building relationships
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales and executing retail promotions
- Oversee the technician working on customer vehicles including their time management/efficiency, ordering of parts, and job completion times
- Participate in the development and documentation of standard operating procedures as appropriate
- Explain all work completed to customers
- Ability to effectively manage time to meet and exceed targets
- A strong desire to succeed
- A team player who is focused on providing exemplary customer service
- Ability to work in a fast-paced work environment
- Strong organizational skills and detail-oriented
- High School Diploma or equivalent
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Minimum 1-year automotive service advisor experience
- Basic automotive knowledge
- Positive attitude, high energy, friendliness
- Possess a valid in-state driver's license and an acceptable driving record
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.
- We have over 2,000 employees at 28 dealerships in 5 we are still growing
- We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
- We are a team. Everyone plays a role in our success.
- We are a hospitality company that happens to be in the automotive industry.
- Ongoing training and support
- Opportunities for continued personal and professional growth
- We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.
- Insurance: medical, dental, vision, life, and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
-
Service Advisor
1 week ago
Land Rover Thousand Oaks Thousand Oaks, United StatesWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and c ...
-
Tire Service Advisor
2 weeks ago
Dealer Tire Thousand Oaks, United StatesWho We Are · We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business—in fact, we've sold more than 60 mill ...
-
Service Advisor
4 days ago
Crimson Technologies Walnut Park, CA, United States FreelanceAs part of the DELLO GROUP, we are committed to quality - in all areas. To ensure this, our four companies with over 50 locations spread across 9 federal states, employ around 1,700 employees. · To maintain this quality, our employees undergo high-quality employer-funded training ...
-
Service Advisor
1 week ago
1st Nissan Simi Valley, United States1st Auto Group of Valley is a Family Owned and Operated Auto Group, you''ll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future. So read on, and consider a rewarding career with 1 ...
-
Service Advisor
2 weeks ago
Northridge Toyota Northridge, United StatesWe are looking for a Service Advisor to join our growing team The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is schedul ...
-
Service Advisor
1 week ago
Keyes Toyota Van Nuys, United States**Dealership**: L0371 Keyes Toyota · **Keyes Toyota Van Nuys** is currently hiring **Service Advisors** · ***Average Earning Potential $4,000 - $7,000/mo.** · With business booming, we are adding Service Advisors to our team _All manufacturer experience is welcome_ If you have th ...
-
Service Advisor
3 weeks ago
Swickard Auto Group Westlake Village, United StatesJob Type · Full-time · Description · We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, ...
-
Service Advisor
1 week ago
Swickard Auto Group Thousand Oaks, United StatesJob Type · Full-time · Description · We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, ...
-
Service Advisor
1 week ago
Swickard Auto Group Thousand Oaks, United StatesWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and c ...
-
Service Advisor
1 week ago
Swickard Auto Group Thousand Oaks, United StatesWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and c ...
-
Service Advisor
2 weeks ago
Swickard Honda of Thousand Oaks Thousand Oaks, United StatesWe are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and c ...
-
service advisor
3 weeks ago
Lithia Motors US-, Thousand Oaks, CA , USA, United StatesLithia Motors - JobID: R66637 [Auto Service Technician / Customer Service] As a Service Advisor at Lithia Motors, you'll: Be responsible for initiating automotive services and repairs; Serve as the communicator and liaison between the customer and technician; Develop estimates by ...
-
Service Advisor
3 weeks ago
O'Gara Coach Company Thousand Oaks, United StatesService Advisors act as a liaison between customers and technicians. This role is responsible for addressing customer concerns about their vehicles and advising on the best course of action. Service Advisors assist customers in determining problems with their vehicles while provi ...
-
Service Advisor
1 week ago
Swickard Honda of Thousand Oaks Thousand Oaks, United StatesWe are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and crea ...
-
Service Advisor
1 week ago
O'GARA Westlake Village Thousand Oaks, United StatesService Advisors act as a liaison between customers and technicians. This role is responsible for addressing customer concerns about their vehicles and advising on the best course of action. Service Advisors assist customers in determining problems with their vehicles while provi ...
-
Service Advisor
1 week ago
Lithia Motors Thousand Oaks, United StatesDealership: · L0363 DCH Subaru of Thousand Oaks · Subaru of Thousand Oaks · NOW HIRING: AUTOMOTIVE SERVICE ADVISOR · Being good at what you do provides great personal satisfaction, as does contributing to a high-performing team. At Lithia & Driveway (LAD), our core business o ...
-
Service Advisor
1 week ago
Swickard Auto Group Thousand Oaks, United StatesJob Type Full-time Description We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fo ...
-
Service Advisor
1 week ago
O'GARA Westlake Village Thousand Oaks, United StatesJob Description · Job Description · Service Advisors act as a liaison between customers and technicians. This role is responsible for addressing customer concerns about their vehicles and advising on the best course of action. Service Advisors assist customers in determining pr ...
-
Service Advisor
1 week ago
O'Gara Coach Company Thousand Oaks, United StatesService Advisors act as a liaison between customers and technicians. This role is responsible for addressing customer concerns about their vehicles and advising on the best course of action. Service Advisors assist customers in determining problems with their vehicles while provi ...
-
Service Advisor
4 days ago
Eclipse Technologies Ruth, CA, United States Freelance**Job Offer: Service Advisor (m/f/d)** · Location: DÜRKOP Göttingen · Starting Date: Immediately · **Service Advisor (m/f/d)**: · As part of the DELLO GROUP, we are committed to quality in all areas. Our four companies, with over 50 locations in 9 federal states, employ around 1, ...
Service Advisor - Thousand Oaks, United States - Swickard Auto Group
Description
Job TypeFull-time
Description
We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you
How You Will Make an Impact
Our guests expect luxury, value, and world-class service. As a Service Advisor, you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to service their vehicle.
What Winning Looks Like:
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.
Salary Description
$50,000 - $150,000 per year