Service Advisor - Ruth, CA, United States - Eclipse Technologies
Description
Job Offer:
Service Advisor (m/f/d)
Location:
DÜRKOP Göttingen
Starting Date:
Immediately
Service Advisor (m/f/d):
As part of the DELLO GROUP, we are committed to quality in all areas. Our four companies, with over 50 locations in 9 federal states, employ around 1,700 employees.
As we continue to grow and expand our brands to include FIAT, FIAT Professional, and Abarth, we are looking for a new team member to join our Dürkop GmbH branch in
Göttingen as a
Service Advisor (m/f/d).
Your tasks and responsibilities:
- Providing qualified and specialized customer advice on the service and service offerings of the dealership
- Sales of aftersales services tailored to customer needs
- Creating orders while considering the feasibility of the job, warranty/guarantee policies, and special service offerings
- Scheduling and performing all maintenance and repair work while maintaining high quality standards
- Customer care and retention, as well as expanding the customer base
Qualifications we are looking for:
- Successfully completed technical training (e.g. as a car mechanic) with relevant manufacturerspecific training
- Several years of experience in a dealership, particularly in aftersales
- A strong focus on service and customer satisfaction, with a passion for automobiles
- Proficient in Excel, Word, and Outlook, and ideally with experience using the
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