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Business Manager - Richmond, United States - Capital One National Association
Description
Center , United States of America, McLean, VirginiaBusiness Manager - Enterprise Consumer DataSummary:
We are looking for an exceptional and innovative individual to join Capital One's Enterprise Consumer Data team that is helping define and lead the company's transformation into a great information and software company.
As a Business Manager for this high impact team, you will work on generating and socializing deep insights about our consumers by leveraging behavioral, demographic and relationship data about these consumers.
You will help generate long term valuations for these consumers and focus on raising the bar for credit risk management; combining credit risk analytics and product strategy to enable our products and experiences to continue delivering great value to our consumers in a well managed way.
In addition, there will be opportunities to shape the overall strategy of the team by leveraging insights to create in-market experiences by working across teams in product, tech and design.
This is a high-impact and rewarding role, where you get to work with some of the most forward-leaning and innovative leaders in the industry to define our company's future direction.
An ideal candidate for this role is constantly seeking to understand the nuance of our customers' behavior and needs, excels in isolating signals from noise and communicating complex concepts in compelling and actionable ways to senior audiences, and adept at thinking through credit and risk implications of decisions.
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges.
And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
GeneralResponsibilities
:
Strategic leadership:
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
Leadership:
May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
Product:
Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
Marketing:
Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Credit Risk:
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution:
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Partnership:
Work closely with colleagues across Capital One including:
IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic & analytic orientation:
A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity:
He/she should be a tenacious decision
maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience:
Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver resultsStrong executive communication skills:
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation:
display an intense focus on achieving both
short and long term
goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic
Qualifications:
Bachelor's Degree
At least 2 years of experience in analysis
Preferred Qualifications:
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at theCapital One Careers website
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
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