- Be the ultimate Brand Ambassador to the Team and local community.
- Manages all areas of operations for a specific department including marketing and human resources, while ensuring the Company's standards of quality, service, and operations are maintained.
- Establish budget for all food, paper, and cleaning supplies; ensure all are accounted for and are with budget
- Work with support team to establish appropriate staffing pars based on sales projections and forecasting
- Ensure that each guest is receiving the Elicit experience and follow up on any issues and complaints they may have.
- Maintains an accurate and uptodate manpower plan of Department staffing needs.
- Prepares schedules and ensures that their department is staffed for all shifts according to projections and forecasts and can make adjustments throughout the week to hit all targets
- Staff, train and develop their department's salary team members through ongoing feedback and coaching
- Directly supervise managers, private events coordinator and team members, correcting behaviors as needed and providing recognition to continuously improve performance.
- Ensure great food & drink is served to every guest through managing all team members.
- Manages inventory efficiently, accurately, and in a costeffective manner.
- Enforce all handbook policies and standards set forth by company.
- Adhere to marketing objectives by executing marketing windows.
- Create and implement inunit promotions including live entertainment across our unique spaces
- Maintaining a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues
- Driving sales and guest satisfaction
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Oversee all hiring and onboarding including reviewing applications, interviewing, and hiring
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- A minimum 5 years prior high volume restaurant, taproom, or nightlife management experience.
- Must possess excellent and proven people management skills, including resolving conflict,
- Certification in Servsafe and Food Safety Handler Certification (or within 30 days of hiring).
- Training for Intervention Procedures (TIPS) certification required (or within 30 days of hiring).
- Ability to utilize Microsoft Office Suite programs (especially Word, Excel, PowerPoint, and
- Strong catering/togo and events background.
- Knowledge of business financials as well as forecasting, budgeting, and P&L reports
- Experience with bar service and knowledge of state and local liquor laws.
- Understanding of and demonstrated ability to manage labor, inventory and waste.
- Great verbal & written communication skills and strong interpersonal and conflict resolution skills.
- Business math and accounting skills, and strong analytical & decisionmaking skills.
- Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy.
- Listen to and comprehend communication from other managers, team members and guests over background restaurant and equipment noise.
- Ability to manage a large team and develop other management staff
- Adhere to schedule that includes an average of 55+ hours per week and rotating shifts including nights, weekends and holidays. Flexibility to cover shifts as needed even when not previously scheduled.
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Description
Job TypeFull-time
Description
Welcome to Elicit Brewing Company We are expanding and looking for a great leader to join our family We bring our own beers together with the best of Connecticut and beyond as well an inspired cocktails and extensive spirits offerings and full kitchen into an amazing environment with an unmatched vibe.
Elicit General Managers lead their Team in a fast paced, dynamic environment where FUN is our favorite word. You set the tone with the best beers, spirits, food and atmosphere to provide an unmatched, shareable, social experience for our Team and guests alike If you have a passion for people and a passion for your Craft, Elicit Brewing might be the right fit for you