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commercial escrow officer - Beverly Hills, United States - Capital Trust Escrow
3 weeks ago
Description
Job DescriptionJob Description
We are looking for an experienced Commercial Escrow Officer to handle a high-volume desk.
Duties include opening, processing and closing commercial sale escrows. You must have the experience to handle a commercial sale from opening to close.
Excellent escrow knowledge and skillset is mandatory. You should be detailed, organized, able to multi-task and to prioritize your workload throughout the day. You should be able to deal with emergencies in a timely and effective manner.
You should have a pleasant personality, as this position requires EXCEPTIONAL customer service skills.
Stress management skills are essential for this position.
Rate of pay will be commensurate with experience and will take into account if you have your own book of business.
ResponsibilitiesEfficiently open new escrows, send out welcome emails to clients and agents, send out wire instructions and open title orders
Order all reports/demands in a timely manner
Answer incoming phone calls and emails quickly, maintaining good and clear communication with clients and agents
Send out requested cost estimates in a timely manner
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures regarding files and information
Get files closed on time. Balance and disburse files quickly
Skills
Proven work experience as a Commercial Escrow Officer, with a minimum of 10 years experience as an escrow officer and at least 5 recent years handling a busy commercial desk
Proficiency in Microsoft Office Suite
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Excellent customer service attitude
Discretion
Company Description Capital Trust Escrow, a California Corporation, is an independent and bonded escrow company based in Beverly Hills. We are competent and experienced in handling precise escrow transactions on time.
Our goal is to educate our customers about the escrow process, while we focus on escrow service to satisfy the customer's expectations and goals.
We strive to minimize any surprises during the course of the escrow by communicating with our customers throughout the entire escrow process.
Company DescriptionCapital Trust Escrow, a California Corporation, is an independent and bonded escrow company based in Beverly Hills. We are competent and experienced in handling precise escrow transactions on time.
Our goal is to educate our customers about the escrow process, while we focus on escrow service to satisfy the customer's expectations and goals.
We strive to minimize any surprises during the course of the escrow by communicating with our customers throughout the entire escrow process.
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