-
Customer Service Representative
1 week ago
Abbtech Professional Resources Indianapolis, United StatesThis program requires US Citizenship. · Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. · Our Client's Mortgage Customer Service team supports the US Departm ...
-
Customer Service Representative
1 week ago
Creative Financial Staffing Indianapolis, United StatesCustomer Service Representative · ABOUT THE COMPANY · Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer Se ...
-
Customer Service Representative
6 days ago
FASTSIGNS #240301 Indianapolis, United StatesBenefits: · Bonus based on performance · Paid time off · FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team · Benefits/Perks: · Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportunities · A Successful FASTSIG ...
-
Customer Service Representative
2 days ago
Sunbelt Rentals Indianapolis, United StatesJoin Our Team Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not Customer Service Representative ...
-
Customer Service Representative
1 week ago
Smart Solutions Inc Indianapolis, United States· We're a leading marketing firm known for our exceptional customer service and innovative solutions. Representing a diverse range of clients, we prioritize building strong, personal relationships with each of them. Our commitment to excellence and dedication to customer satisfa ...
-
Customer Service Representative
1 week ago
Altitude Sports and Entertainment Indianapolis, United States** Customer Service Representative** · **Job Category****:** Administration **Requisition Number****:** CUSTO03918 Showing 1 location **Job Details** · **Description** · The Role · The Customer Service Representative will report directly to the Customer Service Manager while ...
-
Customer Service Representative
1 week ago
Envigo RMS, LLC Indianapolis, United StatesAnswer incoming calls and enter orders received from non-strategic/target customers quickly and accurately with data supporting availability, deliveries, and related order information. Initiate complaint process, process credit requests, troubleshoot Customer Service Representati ...
-
Customer Service Representative
1 week ago
Legends Indianapolis, United StatesCustomer Service Representative - LEGENDS GLOBAL MERCHANDISE · LEGENDS · Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, Hospitality, and ...
-
Customer Service Representative
1 week ago
ABBTECH Professional Resources Indianapolis, United StatesThis program requires US Citizenship · Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. · As a Mortgage Servicing Customer Service Representative, you will make ...
-
Patient Service Representative
6 days ago
Rose International Indianapolis, United StatesDate Posted:04/18/2024 Hiring Organization: Rose International Position Number: Job Title: Patient Service Representative Job Location: Indianapolis, IN, USA, 46234 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 4 Min Hourly Rate($): 15.00 Max Hourl ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals Indianapolis, United States**VCA Beech Grove Animal Hospital** seeks a Part-Time **Client Service Representative** to join our Front Desk Team · **Why We Need You** · As the face of **VCA Beech Grove Animal Hospital** , the Client Service Representative sets the tone for the practice as we build and main ...
-
customer service representative
1 week ago
Family Dollar Indianapolis, United StatesFamily Dollar LAFAYETTE RD STE 19B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
-
Customer Service Representative
1 week ago
eTeam Indianapolis, United StatesJob Title: Non-Clinical - Customer Service Representative (Days) Indianapolis · Location: Indianapolis, IN · Pay Rate: $17-18/hr. · Duration: 13 Weeks · Remote with onsite/virtual training. Work from home position after training completion · Position Summary: · This position wil ...
-
Customer Service Representative
1 week ago
Tom Wood Indianapolis, United StatesIntegrity Insurance, a part of the Tom Wood Group, is looking for a Customer Service Representative. The CSR would provide support to our team and customers in various ways. We represent a network of insurance providers including, but not limited to, Safeco, Nationwide, Progressi ...
-
Customer Service Representative
5 days ago
Sunbelt Rentals Indianapolis, United StatesJoin Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast flee ...
-
customer service representative
2 weeks ago
Family Dollar Indianapolis, United StatesFamily Dollar - 715 E 38TH STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
Patient Service Representative
1 week ago
The Jane Pauley Community Health Center, Inc. Indianapolis, United States**Patient Service Representative** · **Department:** Administration **Location:** Indianapolis, IN · Jane Pauley is a multifunctional Federally Qualified Healthcare Center (FQHC), specializing in providing stable consistent healthcare to all individuals in need regardless of in ...
-
Customer Service Representative
3 days ago
GEICO Indianapolis, United StatesCustomer Service Representative - Indianapolis, IN · Salary: $20.00 per hour / $40,300.00 annually · When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with G ...
-
Customer Service Representative
2 weeks ago
Grundfos Americas Corporation Indianapolis, United StatesPeerless: having no equal; matchless, unrivaled. At Peerless, a Grundfos subsidiary, our team of experts come together with a common passion for manufacturing sustainable pumps that provide peace of mind. Our pumps create more reliable food supplies, Customer Service Representati ...
-
Customer Service Representative
4 days ago
ABBTECH Professional Resources Indianapolis, United StatesThis program requires US Citizenship · Seeking a full-time **Customer Service Representative with Mortgage Servicing experience.** Opportunity for telework after training upon performance and customer approval. · As a Mortgage Servicing Customer Service Representative, you will ...
Customer Service Representative - Indianapolis, United States - Window World of Indianapolis, Muncie, Lafayette, & Terre Haute
1 week ago
Description
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers on a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management software (CRM) to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.
Responsibilities
Handle inbound and outbound calls using proper phone etiquette.
Maintain strong knowledge of products, policies, and services of the organization.
Schedule sales appointments, product installations, and/or service appointments with both customers and the Window World team.
Resolve customer issues by determining the cause of the problem, facilitating a resolution, and timely following up with customers.
Accurately create and update customer accounts and input records of customer interactions into CRM.
Qualifications
Strong work ethic and detail-oriented.
Ability to multitask, prioritize, and manage time effectively.
Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
Effective written and verbal communication skills.
Proficient use of Microsoft Word, Excel, and Outlook applications.