- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.
- Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
- Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
- Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
-
Facilities Service Specialist
18 hours ago
Epiq Philadelphia, United StatesA _**Facilities Service Specialist**_ provides various administrative support services to our clients which may include office moves, conference room setups, and miscellaneous facilities-related tasks. · **Essential Job Responsibilities** · - Performs office related duties includ ...
-
Service Specialist
3 days ago
Epiq Global Business Transformation Solutions, LLC Philadelphia, United StatesService Specialist - R0027895 · DESCRIPTION/RESPONSIBILITIES: A Service Specialist is part of a team that provides various administrative support to our clients which may includes scanning, copying and binding services of time sensitive and confidential documents at the client lo ...
-
IT Service Specialist
1 day ago
Skyline Ventures Plymouth Meeting, United StatesPlymouth Meeting IT Service Specialist (m/f/d) and System Support · What to expect: · - Administration of deployed software and hardware in collaboration with other departments of the SIGNAL IDUNA Group · - Product responsibility and support for licensed PC standard software · - ...
-
Office Services Specialist
1 day ago
Datawize Technologies LLC Hammonton, United States**Office Services Specialist** · **Location - 852 South White Horse Pike, Hammonton, NJ** · **Work Hours - 8:30 am - 4:30 pm** · **Lunch - 1 hour as scheduled (Unpaid)** · **Interview Mode - Virtual** · **Job Type: Contract** · **Job Duration: 4 Month** · **Job Description: · - * ...
-
Immigration Service Specialist
1 day ago
Temple University Philadelphia, United StatesGrade: T 24 The link below will give you information about the University's "T" salary structure. T - Salary. A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education an Specialist, Service, Retail, International, ...
-
Client Services Specialist
6 days ago
Global Recruiters of Mid-Cities (GRN) Philadelphia, United StatesOur client, one of America's fastest growing private companies, is seeking a Client Services/Operations Specialist in Philadelphia for their RIA firm. · Job Responsibilities · Onboarding Paperwork and service-related responsibilities · Input and maintain CRM system · Execute advi ...
-
Guest Services Specialist
4 days ago
Genesis Healthcare, Inc. Philadelphia, United StatesGenesis HealthCare Lombard Street [Medical Office Assistant / Scheduler] As a Guest Services Specialist at Genesis HealthCare, you'll: Assist in the planning, organizing, and facilitation of Guest Services involvement for patients/residents; Listen to what customers want, maintai ...
-
Office Service Specialist
13 hours ago
Epiq Global Business Transformation Solutions, LLC Philadelphia, United StatesOffice Service Specialist - R0028057 · DESCRIPTION/RESPONSIBILITIES: A Service Specialist is part of a team that provides various administrative support to our clients which may include: copy, print, mail, hospitality, facilities and receptionist services. This position will also ...
-
Client Services Specialist
5 days ago
Global Recruiters Network Inc Philadelphia, United StatesOur client, one of America's fastest growing private companies, is seeking a Client Services/Operations Specialist in Philadelphia for their RIA firm. · Job Responsibilities · Onboarding Paperwork and service-related responsibilities · Input and maintain CRM system · Execute ...
-
Member Service Specialist
5 days ago
Zhang Sah Philadelphia, United StatesZhang Sah is the only organization of its kind in the USA. We combine the benefits of traditional martial arts with education programs. We operate the state's highest quality (STAR 4) children's programs, and we're hiring the highest quality staff to give children the best experi ...
-
Technical Service Specialist
2 days ago
Draeger Philadelphia, United StatesThe Job Responsibilities · We're hiring If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life". · Draeger values their employees with a flexible workforce, ...
-
patient service specialist
1 day ago
Select Medical Corporation Philadelphia, PA , USA, United StatesOverview · When patients enter our center in South West Philadelphia, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The f ...
-
Patient Service Specialist
1 day ago
NovaCare Rehabilitation Philadelphia, United StatesOverview: · When patients enter our center in Northeast Phila, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk ...
-
Food Services Specialist
2 days ago
BOP Philadelphia, United States** Food Services Specialist (Regional Food Service Administrator)** · **Department of Justice** · **Location** · 1 vacancy in the following location: · ** Relocation expenses reimbursed** · Yes Reimbursement is authorized for travel and transportation for this position. · * ...
-
Sales and Service Specialist
3 weeks ago
Fulton Bank Philadelphia, United States OTHERValue Proposition · Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communiti ...
-
Technical Service Specialist
1 day ago
Dräger Philadelphia, United States Full timeWe're hiring If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life". · Draeger values their employees with a flexible workforce, competitive total rewards i ...
-
Creative Services Specialist
4 days ago
Centri Business Consulting Philadelphia, United StatesJob Description · Job DescriptionThe Creative Services Specialist's primary focus will be executing marketing and communications activities which support the strategic goals of Centri Business Consulting, LLC ("the Firm"). This person will be responsible for the smooth execution ...
-
Employment Services Specialist Iii
18 hours ago
State of Delaware Wilmington, United StatesThe Employment Services Specialist III conducts comprehensive assessments, develops individual employment plans, provides case management/training services working with job seekers to obtain occupational skills training, OJT, skills upgrading, job readiness training. Identifies e ...
-
Customer Service Specialist
2 days ago
The O'Connor Group Trenton, United StatesReporting to the Customer Service Manager, the customer service representative will be located at the company's office headquarters in Trenton, NJ. This position is responsible for direct customer service, including specific product requests, product and price inquiries, order ch ...
-
Social Service Specialist Ii
18 hours ago
State of Delaware Wilmington, United StatesA class incumbent is involved in social service work requiring client/worker interaction and is responsible for interviewing and soliciting information, assessing clients needs, filling out appropriate forms, and documenting all pertinent information to insure intake and eligibil ...
Sales and Service Specialist - Philadelphia, United States - Fulton Bank
Description
Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time career opportunity (approximately 40 hours per week ) based out of our 17th & Arch financial center in Philadelphia, PA. Must be available to be scheduled around branch operation hours (no Sundays).
The Sales and Service Specialist is responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.
Responsibilities
Qualifications
Education
High School Diploma or equivalent. (Required)
Experience
1 or more years customer service or sales experience. (Required)
6 to 12 months cash handling experience. (Preferred)
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The hourly rate for this position is $ $24.18.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
EEO Statement
Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.