Jobs
>
Santa Monica

    Guest Services Agent - Santa Monica, United States - FAIRMONT

    FAIRMONT
    FAIRMONT Santa Monica, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionCompany Description

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market.


    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide for you and your family
    • Learning programs through our Academies designed to sharpen your skills
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
    • Career development opportunities with national and international promotion opportunities. The sky is your limit
    • Pay Rate Range: $25.00 USD Gross per hour
    Job Description

    Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

    • Oversee and resolve all guest communication in a professional and courteous manner
    • Respond to all guests in a timely manner, ensure follow-up with attention to detail
    • Attend to the needs of guests and help them organize their accommodations while staying at the hotel
    • Maintain high ethical standards and professionalism
    Qualifications
    • Excellent communication and organization skills required
    • Strong guest service background
    • A professional presentation
    • Previous customer service experience required
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

  • Viceroy Santa Monica

    Guest Service Agent

    1 week ago

    Viceroy Santa Monica Santa Monica, United States

    **Position Title: Front Desk Agent** · **Department: Front Office** · The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. · **General Responsibilities Include**: · Will requir ...

  • Le Meridien Delfina, Santa Monica

    Guest Service Agent

    1 week ago

    Le Meridien Delfina, Santa Monica Santa Monica, United States

    **Position Title: Front Desk Agent** · **Department: Front Office** · The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. · **General Responsibilities Include**: · Will requir ...

  • FAIRMONT

    Guest Services Agent

    3 days ago

    FAIRMONT Santa Monica, United States

    **Company Description** · Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Str ...

  • L'Ermitage Beverly Hills

    Guest Service Agent

    2 weeks ago

    L'Ermitage Beverly Hills Beverly Hills, United States

    L'Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points ...

  • Hilton

    Guest Service Agent

    1 week ago

    Hilton El Segundo, United States

    Starting Wage: $20. 00/hour · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest ...

  • Airport Van Rental

    Service Agent

    2 days ago

    Airport Van Rental Los Angeles, United States

    We are excited to offer a service agent position at our Los Angeles flagship location. Airport Van Rental is looking for a service agent who is able to work independently. · - cleaning the interior and exterior of the vehicle · - checking and filling all necessary fluids under th ...

  • ADVANCED AIR, LLC

    Customer Service Agent

    1 week ago

    ADVANCED AIR, LLC Hawthorne, United States

    **Who we are**: · Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President, Levi Stockton, as an FAA approved, Part 135, On-Demand Air Carrier focused on superlative aircraft management ...

  • Hilton Woodland Hills/Los Angeles

    Guest Service Agent

    2 weeks ago

    Hilton Woodland Hills/Los Angeles Woodland Hills, United States

    **JOB OVERVIEW** · To provide our guests with excellent hospitable service at the Front Desk from making the guest reservation to overseeing and ensuring a seamless guest departure. · ***REPORTS TO** · Front Desk Supervisor, Front Office Manager · **ROP**: $19.73/Hourly · **WORK ...

  • Tilt Hotel

    Guest Service Agent

    2 weeks ago

    Tilt Hotel Los Angeles, United States

    Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjo ...

  • Global HIT

    Service Desk Agent

    1 week ago

    Global HIT Los Angeles, United States

    **Our esteemed academic medical client ** is looking for **Service Desk Agents **for a 6+ month Contract. · **Location**: 1500 San Pablo Street. Los Angeles, CA **Remote OK - must reside within miles of USC** · ** Fully Covid Vaccinated + Booster ** · **MUST BE AVAILABLE TO WORK ...

  • Hilton

    Guest Service Agent

    2 weeks ago

    Hilton Los Angeles, United States

    Guest Service Agent - Conrad Los Angeles · Be a part of the newest luxury hotel in downtown LA, As part of the highly anticipated billion-dollar project,, this is the 7th Conrad Hotel in the U. S. and the 1st in California. · Located in the most exciting state-of-the-art developm ...

  • Viceroy

    Guest Service Agent

    3 weeks ago

    Viceroy Santa Monica, United States

    Front Desk Agent. Department: Front Office The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. General Responsibilities Include: Will require to Guest Service, Agent, Office M ...

  • Hilton

    Guest Service Agent

    2 weeks ago

    Hilton Los Angeles, United States Part time

    Basic Qualifications/Requirements: · - 1 year of customer service experience, required · - 6 months of previous hotel front desk experience, preferred · - High school diploma or equivalent, required · What Will I Be Doing? · As a Guest Services Agent, you would be responsible for ...

  • Sonesta

    Guest Service Agent

    3 weeks ago

    Sonesta Torrance, United States

    **Job Description Summary** · The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage ...

  • Viceroy Hotels & Resorts

    Guest Service Agent

    2 weeks ago

    Viceroy Hotels & Resorts Santa Monica, United States

    The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. General Responsibilities Include: Will require to work a few nights of graveyard shifts weekl Guest Service, Agent, Office ...

  • Viceroy Hotel Group

    Guest Service Agent

    2 weeks ago

    Viceroy Hotel Group Santa Monica, United States Full time

    Position Title: Front Desk Agent · Department: Front Office · The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. · General Responsibilities Include: · Will require to wor ...

  • Viceroy Hotel Group

    Guest Service Agent

    2 weeks ago

    Viceroy Hotel Group Santa Monica, United States

    ** Guest Service Agent** · **Job Category****:** Front Office **Requisition Number****:** GUEST01802 Showing 1 location **Job Details** · **Description** · **Position Title: Front Desk Agent** · **Department: Front Office** · **Company Overview:** · Perched four blocks abov ...

  • Global IT

    Service Desk Agent

    1 week ago

    Global IT Los Angeles, United States

    MUST HAVE SERVICE DESK EXPERIENCE IN HEALTHCARE INDUSTRY · **Minimum Experience**: · - **Must be available to work any shift**: · - Minimum of 3 years of IT and 2 years' experience in Service Desk Support · - Must demonstrate excellent customer service, written & verbal communica ...

  • Viceroy Hotel Group

    Guest Service Agent

    3 days ago

    Viceroy Hotel Group Santa Monica, United States Full time

    Position Title: Front Desk Agent · Department: Front Office · Job Description: · The Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. · General Responsibilities Include: · ...

  • AKA

    Guest Service Agent- Aka Beverly Hills

    2 weeks ago

    AKA Beverly Hills, United States

    **AKA BEVERLY HILLS is hiring for a Guest Services Associate** · The sleek furnished Beverly Hills apartments at AKA are distinct from any other luxury extended stay in Los Angeles. Situated at Crescent Drive and Wilshire Boulevard, AKA's Beverly Hills luxury extended stay is an ...