Program Manager - Fayetteville, United States - FPC National

FPC National Fayetteville, United States

3 weeks ago

Description

Summary

The Program Manager will serve as a key liaison between the company and the customer by developing quotations, customer solutions, and documentation for both new and existing customer relationships. Effective in a team-based environment alongside leaders of other functional areas to deliver a consistently positive experience to each customer. Works closely with sales management on attracting, winning, and retaining customers in the Electronics Manufacturing Industry.

The company is a mid-sized electronics manufacturer that is growing rapidly, specializing in the Aerospace & Defense markets, providing end-to-end electronics manufacturing services.

Responsibilities

Project Planning - Develop and maintain project plans, timelines, and schedules
Resource Management - Allocate and manage resources, including personnel, equipment, and materials
Budget Management - Monitor and control project costs to ensure adherence to budgetary constraints
Risk Management - Monitor and manage risks throughout the project lifecycle
Supplier & Vendor Management - Negotiate contracts and agreements with suppliers, Ensure timely delivery of components and materials
Quality Assurance - Monitor and Ensure compliance with industry standards and customer requirements
Production Oversight - Coordinate manufacturing activities, including assembly, testing, and quality control
Cross-functional Collaboration - Collaborate with various departments including engineering, design, procurement, and logistics
Change Management - Manage changes in project scope, schedule, or requirements
Documentation & Reporting - Maintain project documentation, including status reports, meetings, and technical documents
Continuous Improvement - Identify opportunities for process improvements and efficiency gains
Regulatory Compliance - Ensure compliance with industry-specific regulations and certifications
Conflict Resolution - Foster a collaborative and problem-solving culture throughout customer relationships
Customer Communication - Act as main point of contact for customer inquiries and concerns, Provide regular updates on project status and address customer feedback
Team Leadership - Lead and motivate project teams, providing guidance and support to team members
Industry Knowledge - Stay informed about advancements in electronics manufacturing technologies and trends

Qualifications

5 years of recent experience in Program/Account Management of a related industry
Bachelor's degree preferred
Familiarity with MRP systems
Good understanding of the electronics manufacturing process
Ability to drive positive results with minimal supervision
Excellent communication and negotiation skills
Strong organizational skills

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