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    customer support program manager - Pennsylvania, United States - Global Network Recruiting

    Global Network Recruiting
    Global Network Recruiting Pennsylvania, United States

    1 week ago

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    Description

    We have a great 50+ year old, well known global organization in need of an experienced CUSTOMER SUPPORT PROGRAM MANAGER for this fast-paced MRO (Maintenance, Repair & Overhaul) center in the beautiful OH / PA / WV tri-state border region.

    As the CUSTOMER SUPPORT PROGRAM MANAGER, this is a "customer facing" role that requires extensive experience working with customers to fulfill their complex manufacturing requirements.

    • You will manage full life cycle customer needs for high dollar, critical Mechanical / Electro-mechanical / CNC Machining / Manufacturing programs: capture requirements, work with engineering, manage schedules, budgets & manage costs, on-time delivery, customer satisfaction etc.
    • Collaborate with Production & Operations to ensure on-time delivery of products, improving communications + processes & policies as needed.

    EXPERIENCE & SKILLS REQUIRED:

    • Heavy customer interaction with full life cycle experience managing multiple $$ manufacturing programs
    • 5 years experience within a Mechanical / Electro-mechanical / CNC Machining / Manufacturing environment
    • Leadership experience to manager & mentor a team of 20-25
    • Excellent Communications skills & the ability to influence change
    • US citizenship / Perm Resident status

    OFFERING: Attractive Base Salary + Bonus + Benefits + Comprehensive Relocation package

    LOCATION: Low cost of living, all 4 seasons, in the beautiful OH / PA / WV tri-state border region


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