Employee in Customer Service - Gapland, MD, United States - Blue Horizon Enterprises
Description
Are you excited about challenges within commercial activities? Does communicating with internal and external contacts and documenting relevant processes bring you joy? Are you looking to utilize your skills in a future-oriented company? Then we are looking for you as aCustomer Service Associate in Gapland, MD We are excited to get to know you
Your Responsibilities
- Your main tasks include handling commercial transactions, as well as topics related to order processing and invoicing.
- You will be responsible for independently documenting and regularly communicating with internal and external contacts.
- Additionally, you will handle customer complaints and escalate them as needed.
- You will diligently review exportrelated documents and customer approvals.
- You will not only maintain customer contacts, but also develop them further.
Your Profile
- Successfully completed commercial education
- Proficient in MS Office applications and ERP systems, preferably Microsoft Dynamics 36
- Previous experience in sales support and technical understanding is a plus
- Excellent German and English skills
What We Offer
You will work with us on a permanent basis and in a permanent position.
In addition, we offer a collective bargaining agreement tailored to the salary structures of different professional groups, which rewards qualifications and professional experience.
In addition to the socially secured benefits of an expanding company, we offer you the opportunity to further develop personally and professionally according to your individual experience.
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