Jobs
>
East Syracuse

    Strategic Account Manager - East Syracuse, United States - INFICON

    INFICON
    INFICON East Syracuse, United States

    1 day ago

    Default job background
    Description


    Company DescriptionINFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories.

    These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing.

    They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications.

    Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes.

    We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

    With an already leading position our future aspirations are high as we strongly believe there is significant further potential to expand our position and offering in the market especially with our strategic accounts by developing even closer relationships and contribute to their business success in a more strategic way.

    Job DescriptionOn this journey the SAM will play a strategic and vital role in unlocking INFICON potential and in achieving the company's long term strategic goals.

    The SAM will be responsible for managing the relationship with one of INFICONs strategic and most important customers.

    As a SAM for this specific role your overall responsibility is to orchestrate all interactions and development with our customer, MICRON, with a long-term business (P&L) view and enabling delivery of consistent, predictable and repeatable business results towards and beyond.

    About the Customer
    • MicronMicron is a key player in the Memory Chips industry, positioned as one of the leading suppliers.
    The company foresees significant growth, particularly with the rise of AI and other emerging technologies.

    The recent CHIPS act has contributed to expanding Micron's presence in the United States, with additional fab space in Boise and plans for new factories in Syracuse, NY.The majority of the R&D activities for DRAM and NAND take place at the Boise site, while some DRAM development occurs in Japan.

    Once the development process is completed, it moves to High Volume Manufacturing (HVM) sites in Japan, Taiwan, and Singapore. Notably, the Taiwan site serves as a major production facility for DRAM, while NAND production is centered in Singapore. This global strategy allows Micron to efficiently produce and supply memory chips to meet the demands of various markets.

    Main activities and responsibilities As a SAM your overall responsibility is to orchestrate all interactions and development with the customer, MICRON, where the main activities and responsibilities are:

    Leadership:
    Strategic Account Management Understand the customers business, their market and organizational needs.
    Define long-term bold account aspiration and strategy, set short term goals to drive impact.
    Create and maintain and execute the strategic account plan, updated when relevant with input from the SA Team.
    Conduct regular account coordination activities with the INFICON strategic account team and other important INFICON stakeholders.

    Review the global strategic account plan with the executive sponsor and senior management to continuously align with overall INFICON strategy.


    Growth:

    Scouting for/capturing opportunitiesEarly identification of global growth opportunities from all potential revenue streams at the account including expanding our share of wallet, creating new applications, services, consumables and new business areas.

    Support the local sales and application teams following the customer's buying cycle.

    Coach and provide input to opportunity plans owned by local Sales ManagersDrive towards aligning customer and INFICON R&D roadmaps and establishing integrated partnerships across functions from the beginning to end of the product cycle.

    Facilitate early entry into new application areas and fab locations within this account.
    Communication & InformationDrive our agenda and strategy on a continuous and proactive level. Create and set the narrative that moves forward the account strategy.

    Ensure the relevant customer buying center members know the business impact of INFICON's latest solutions (e.g., innovation roadmap sharing, modular design, new supplier partners...) and facilitate similar sharing from customer to INFICON.Ensure all relevant opportunities, activities, and relevant information are visible in the chosen communication channel (Teams/CRM...)Encourage cross-region and cross-functional interaction between INFICON and the customer organisation.

    Ensure omni-channel consistency and quick responses.


    Relationship management:
    Strengthening the relationship Map, build, and strengthen relationships to strategic stakeholders in the customers' organization

    Establishing the SAM Diamond:
    multi-level relationships between INFICON and the customer.

    Conducting Scheduled Business reviews with the customer and INFICON accountOrganize the right meeting with the right people to discuss the topics that matters most (e.g., executive meetings, engineering workshops, technical roadmap presentations).


    Deal making:
    Negotiate Profitable and Fair DealsDrive holistic value creating and value capture for the account, long-term and short-term.
    Close deals by using creativity and by mastering the art and science of negotiation.
    Master all elements of business contracts, including solid understanding of legal aspects.

    Proactively initiate and facilitate global framework agreement, H&S and CSR activities (if applicable) to ensure INFICON solutions are fully approved as Tier 1 supplier by the customer.

    Ensure consistency between T&Cs offered in individual markets.

    Cognitive attributes and competencies As a SAM is a strategic role and is operating simultaneously on inter-organizational, intra-organizational and interpersonal level it is a challenging role that require strong cognitive attributes and competences.


    Cognitive attributes as:
    reflective, careful listener and open to new ideas.
    Pertain to diplomacy and analytic mindsets.

    Able to connect people and information and get things done, primarily based on sound analysis, experience, out-of-the-box-thinking and creative strategies.

    Able to recognize and attend to multiple points of view simultaneously.


    Competences as:


    Strategic thinking and planning allowing you to create line of sight between INFICON's 2030 aspirations, the strategy and the activities with the customer.

    Exceptional presentation skills providing timely and relevant data to inform and solicit decision making or consensus inside INFICON as well as with the customer.

    Conflict resolution inside INFICON as well as with the customer in a way that does not damage the relationship but drives growth and fair deals.

    Ability to lead complex contract negotiations and is very strong in contract management.

    Strong financial and business acumen and able to use it for the benefits of INFICON as well as for the customer.

    Deeply developed interpersonal competences enabling you to build strong relationships on all levels with the customer, to act comfortably in social business meetings and to use verbal and nonverbal communications and affect the mood of individuals and groups.

    QualificationsBesides being able to handle the mentioned responsibilities and carry out the main activities at a high level consistently and to a large extent possess the cognitive attributes and competences, following qualifications apply for the SAM role:
    Education and ExperienceMinimum Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field. Master's degree is a plus years of experience in sales, account management, or business development within the industry.
    Experience negotiator incl. contractsProven track record of managing and growing strategic accounts.

    Experience working with cross-functional teams (e.g., Sales, Product Development, Supply Chain).Technical SkillsStrong understanding of the industry, including current trends, technologies, and key players.

    Technical proficiency with CRM software, MS Office Suite, and other sales enablement tools.
    Familiarity with the product development lifecycle and the ability to grasp complex technical products and solutions.

    Other RequirementsWillingness to travel as required to meet business needsDemonstrated ability to work independently, prioritize effectively, and manage multiple tasks simultaneously.

    High level of integrity, professionalism, and drive, with a strong commitment to excellence and accountability to take active part in supporting the INFICON journey beyond your own Strategic Account.

    Additional InformationFor New York, the expected salary range for this position is between $100k and $150k per year, plus commission.

    The actual compensation will be determined based on experience, location, and other factors permitted by law.
    INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.
    INFICON's forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally.

    Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and moreINFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic.

    A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. INFICON, Inc.

    strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.

    Videos To

  • ABM Industries

    Account Manager

    1 day ago


    ABM Industries South Holland, United States

    The Account Manager is responsible for those client facilities and personnel under his/ her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company ...

  • PeopleReady

    Account Manager

    1 week ago


    PeopleReady East Syracuse, United States

    Job Description · We're searching for a sales superstar to help grow our business in the Upstate New York market. The Account Manager is responsible for managing and cultivating relationships with contractors and subcontractors in primarily an outside sales capacity, coupled wit ...


  • The Widewaters Group East Syracuse, United States

    Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Company parties · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Wellness resources · Ge ...


  • Spectrum Syracuse, United States

    Do you want to build B2B relationships and upsell services to existing clients while earning back former clients? Ready to outline beneficial combinations of technology products to meet client needs? As an Enterprise Account Manager at Spectrum Enterprise, you can do that. · Spe ...

  • Consolidated Electrical Distributors

    Account Manager

    3 days ago


    Consolidated Electrical Distributors Syracuse, United States

    Summary · Job title: Account Manager · Job ID: · Department: Syracuse - BH · Location: NY-Syracuse · Description · Summary: · We are looking for an Account/Project Manager to own multiple customers' books of business, ensure customer satisfaction, and provide sales support. The ...

  • C.R. Fletcher Associates Inc

    Account Manager

    5 days ago


    C.R. Fletcher Associates Inc Syracuse, United States

    To apply for this job email your details to · Apply using webmail: Gmail / AOL / Yahoo / Outlook · IT services company is adding to their team due to growth. The Account Manager will work closely with the VP of Sales on building and growing relationships within current account ...

  • C.R. Fletcher Associates Inc

    Account Manager

    1 day ago


    C.R. Fletcher Associates Inc Syracuse, United States

    To apply for this job email your details to Apply using webmail: Gmail / AOL / Yahoo / Outlook IT services company is adding to their team due to growth.The Account Manager will work closely with the VP of Sales on building and growing relationships within current accounts and d ...

  • Dane Street

    Account Manager

    2 days ago


    Dane Street Syracuse, United States

    Dane Street is looking for a highly motivated Account Manager who lives in Syracuse, NY area or the surrounding area. The Account Manager would be responsible for assisting the Sales Director with various sales activities to grow Dane Street's wallet share of existing business an ...

  • C.R. Fletcher Associates Inc

    Accounting Manager

    1 day ago


    C.R. Fletcher Associates Inc Syracuse, United States

    To apply for this job email your details to · Apply using webmail: Gmail / AOL / Yahoo / Outlook · The Accounting Manager maintains financial records in compliance with Generally Accepted Accounting Principles (GAAP) to meet with all federal, state, local, and regulatory requi ...

  • Star Leasing

    Account Manager

    5 days ago


    Star Leasing Syracuse, United States

    This job posting is for Cooling Concepts which is a subsidiary of Star Leasing Company, LLC. · Great Benefits: Paid Weekly · Excellent Benefits including Medical, Dental, Vision & 401K matching · Paid PTO Days · General Purpose: · Provide field support to strategic and region ...

  • Dane Street

    Account Manager

    1 day ago


    Dane Street Syracuse, United States

    Dane Street is looking for a highly motivated Account Manager who lives in Syracuse, NY area or the surrounding area. The Account Manager would be responsible for assisting the Sales Director with various sales activities to grow Dane Street's wallet share of existing business an ...

  • Star Leasing

    Account Manager

    1 day ago


    Star Leasing Syracuse, United States

    This job posting is for Cooling Concepts which is a subsidiary of Star Leasing Company, LLC.Great Benefits:Paid WeeklyExcellent Benefits including Medical, Dental, Vision & 401K matchingPaid PTO DaysGeneral Purpose:Provide field support to strategic and regional accounts. As an A ...


  • INFICON East Syracuse, United States

    Job Description · Job DescriptionCompany Description · INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factor ...

  • Tracey Road Equipment

    Accounting Manager

    1 week ago


    Tracey Road Equipment Syracuse, United States

    Are you looking for a job with exciting opportunities and endless possibility? Consider a career with · Tracey Road Equipment · today Not only does · Tracey Road Equipment · foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled ben ...

  • Applied Medical

    Account Manager

    1 day ago


    Applied Medical Syracuse, United States

    _________________________________________________________________________________: · Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developin ...

  • Axzora Resourcing

    Accounting Manager

    1 day ago


    Axzora Resourcing Syracuse, United States

    This position performs the accounting and bookkeeping function within the enterprise's construction division. Primary functions are comprised of (1.) Responsibility for the accuracy and timeliness of financial reporting, month-end reporting, variance reporting, invoice coding, an ...

  • Ferrellgas

    Account Manager

    1 day ago


    Ferrellgas Syracuse, United States

    Overview: · Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is looking for an Account Manager to join our team The Account Manager is the leader in driving new profitable business, creati ...

  • Sarnova

    Account Manager

    1 day ago


    Sarnova Syracuse, United States

    · Position Title: Account Manager - Bound Tree Medical - Syracuse, NY · Req ID: 4570 · Location: Syracuse, New York · Remote: Remote · Job Description · OverviewThe Account Manager is responsible for calling on Emergency Medical Service Units, Fire Departments, Police Departmen ...

  • Sarnova HC, LLC

    Account Manager

    1 day ago


    Sarnova HC, LLC Syracuse, United States

    Company Overview: · The Account Manager is responsible for calling on Emergency Medical Service Units, Fire Departments, Police Departments, Ambulance Services, and other pre-hospital and health-related organizations/personnel within an assigned territory. Will be responsible fo ...

  • Loretto

    Accounting Manager

    1 day ago


    Loretto Syracuse, United States

    Overview: · The Accounting Manager prepares monthly financials statements, assists in cash flow projections, annual budget, tax returns and cost reports. Prepares analysis of monthly variances to budget and action plans to address. · Responsibilities: · Job duties specific to ...