- Handling & management of inbound & outgoing packages
- Manage inventory and daily re-stocking of shared office supplies
- Fulfill print & scan jobs as assigned through internal request tracking systems
- Performs identity verification duties and facilitates access badge requests as needed in accordance with established guidelines
- Regularly involved in maintenance/upkeep of office spaces - re-stocking supply drawers & shelves, as well as cafe/condiment drawers in canteen spaces
- Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers
- Performs other duties as required
- Required to perform periodic floor walks weekly - checking for low supply stock or potential maintenance issues
- Mandatory uniform top provided by employer - choice of button-up shirt or polo shirt in various colors.
- Conditions may include corporate office environment, computer room, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
- H.S. diploma or equivalent
- Ability to read, write and speak English
- Required to work at computer for long periods
- Required to possess close vision and ability to focus
- Repetitive motion is sometimes required: may require twisting/bending to organize shelves & office supply boxes
- May lift up to 25 lbs. occasionally
- Organizational & documentation skills a plus - our team maintains various trackers and are often leaned on as a resource for confirming when & how specific tasks were completed.
- Comfort with navigating computers & software desirable - specifically Microsoft Office & Google Office Suite
- Previous experience with customer service desirable
- Strong interpersonal skills for frequent collaboration with other support teams in office - we all work together to ensure the office is running smoothly
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Client Services Associate - San Francisco, United States - Exela Technologies Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
CSA TS Client ServicesAbout the Role:
As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance.
Operating as a member of the Business Center team, you will primarily assist clients with daily mail & print/scan requests.
Additionally, you will support the team in daily organization & maintenance of shared office Canteens & Service Hubs.You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high-quality service and support.
Essential Job Responsibilities:
Qualifications:
Required:
Preferred:
Pay Disclosure:
"The pay range for this position starts at $24/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
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