- Dissect technical problems, analyze data, and recommend potential solutions.
- Support the service and product manager across several technical domains.
- Participate in different projects, including upgrade, migration and client related activities.
- Ensure workflows, processes, tooling and applications are of the highest quality standard.
- Contribute expertise to the management of existing and new IT products and services.
- Create and enhance documentation and ability to train our clients globally.
- Work in an environment with multiple customers and prioritize to achieve department goals and meet/exceed customer expectations.
- Assist internal users of Splunk in designing and maintaining production-quality dashboards.
- Tackle technical issues to establish the root cause of problems and form a solution or workaround across a variety of environments.
- Use IT problem analysis them to drive product and service improvement.
- Can work remotely.
- Master's degree or foreign equivalent in Computer Science, Engineering (any) or a related field of study plus 1 year of experience in the job offered or 1 year of experience as a Software Engineer, Software Developer or a related occupation.
- Bachelor's degree or foreign equivalent in Computer Science, Engineering (any) or a related field of study and 3 years of experience in the job offered or 3 years of experience as a Software Engineer, Software Developer or a related occupation in lieu of Master's degree and 1 year of experience.
- Splunk in Linux and Windows OS environment;
- Using Spunk to perform production error monitoring and root cause analysis;
- Service Now;
- Jira;
- Confluence;
- GitHub;
- Shell;
- Powershell;
- IPSoft;
- ITSI.
-
Support Analyst
3 weeks ago
ColdTrack Nashville, United StatesJob Description · Job Description Description We are looking for an OMS/WMS Support Analyst to join our Technology Team · As a member of ColdTrack's technical support team, the OMS/WMS Support Analyst plays a crucial role in providing technical assistance and support to both cu ...
-
Support Analyst
2 weeks ago
Concept Technology Inc. Nashville, United StatesJob Description · Job Description · We are a tight-knit group of IT professionals working in an open office environment that offers employees the opportunity to learn and grow. We are expanding and looking for humble, teachable talent that love to serve others. Our ideal candid ...
-
Support Analyst
1 week ago
ColdTrack Nashville, United StatesJob Description · Job DescriptionDescriptionWe are looking for an OMS/WMS Support Analyst to join our Technology Team · As a member of ColdTrack's technical support team, the OMS/WMS Support Analyst plays a crucial role in providing technical assistance and support to both custom ...
-
Support Analyst
3 weeks ago
Concept Technology Inc. Nashville, United StatesJob Description · Job DescriptionWe are a tight-knit group of IT professionals working in an open office environment that offers employees the opportunity to learn and grow. We are expanding and looking for humble, teachable talent that love to serve others. Our ideal candidate i ...
-
IT Support Analyst
1 week ago
Atechstar Nashville, United States Full time, Part time, contract, trainingJob DescriptionResponsibilities Responsible for the Account Access - Provisioning maintenance & control. Understand the Application well to ensure any Apps Incident tickets are prioritized and handled well. Required to be on weekend on call shift to ensure critical apps are monit ...
-
Application Support Analyst
4 weeks ago
Lorven Technologies Inc. Nashville, United StatesJob Title: Application Support Analyst · Job Location: Nashville, TN (onsite) · Job Type: Contract 12+ Months (W2 Only) · Responsibilities: · Have you supported large-scale production systems? We're looking for an application support analyst to: · Provide technical support for bu ...
-
CRM Support Analyst
1 day ago
NESCO Inc Nashville, United StatesCRM Support Analyst - Marketing and Corporate AffairsAbout the RoleThe CRM Support Analyst plays a key role in supporting enterprise-wide Marketing and Corporate Affairs (MCA) initiatives. You will act as an internal consultant, providing expertise in business management, analysi ...
-
Client Support Analyst
3 weeks ago
CereCore Nashville, United StatesClassification: Contract-to-Hire · Contract Length: 3 months · Job ID: · CereCore provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our he ...
-
Application Support Analyst
6 days ago
Medasource Nashville, United StatesPosition: Junior Support Specialist · Duration: 6-month contract to hire · Start Date: June 10th Location: Nashville, TN (Hybrid) · • · Onsite: 2 days per week · • Remote: 3 days per week · We are seeking a Junior Support Specialist to join our dynamic support team. The ide ...
-
Application Support Analyst
1 week ago
AllianceBernstein Holding LP Nashville, United StatesIT Group Description · The Equity Investment Management Technology ("EIMT") team creates and maintains software to support the research, portfolio management, and trading activities for AB's institutional and private client business lines. The successful candidate will join the ...
-
Software Support Analyst
4 weeks ago
i3 Verticals Management Services, Inc. Nashville, United StatesJob Description · Job Description · JOB TITLE: ERP Support Analyst · DEPARTMENT: Public Sector · REPORTS TO: Director of Support · JOB LOCATION: Piney Flats, TN · TRAVEL: 0% - 15% travel required · ESSENTIAL DUTIES & RESPONSIBILITIES: · Provide front-line technical support for ...
-
CRM Support Analyst
3 days ago
JobsRUs Nashville, United States· is seeking to hire a CRM Support Analyst for our client in Nashville, TN · Benefits Available · Weekly Pay · $47.50/Hour · Description: · Business Management: Support business activities related to execution of key initiatives such as reporting, financial management, and re ...
-
Eligibility Support Analyst
2 weeks ago
4 Consulting Inc. Nashville, United StatesJob Description · Job DescriptionWho we are · At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical proje ...
-
Onsite Support Analyst
2 weeks ago
Concept Technology Inc. Nashville, United StatesJob Description · Job DescriptionIf you consider yourself a highly personable professional who loves all things IT, thrives in a fast-paced environment, appreciates a laid-back company culture where free health insurance and promotion from within are the norm, Concept Technology ...
-
Application Support Analyst
4 days ago
Medasource Nashville, United StatesPosition: Junior Support Specialist · Duration: 6-month contract to hire · Start Date: June 10th Location: Nashville, TN (Hybrid) · Onsite: 2 days per week Remote: 3 days per week · We are seeking a Junior Support Specialist to join our dynamic support team. The ideal candida ...
-
Application Support Analyst
1 week ago
AllianceBernstein Nashville, United States Full timeIT Group Description: · The Equity Investment Management Technology ("EIMT") team creates and maintains software to support the research, portfolio management, and trading activities for AB's institutional and private client business lines. The successful candidate will join the ...
-
Onsite Support Analyst
2 days ago
Concept Technology Inc. Nashville, United StatesJob Description · Job DescriptionIf you consider yourself a highly personable professional who loves all things IT, thrives in a fast-paced environment, appreciates a laid-back company culture where free health insurance and promotion from within are the norm, Concept Technology ...
-
Onsite Support Analyst
1 week ago
Concept Technology Inc. Nashville, United StatesJob Description · Job DescriptionIf you consider yourself a highly personable professional who loves all things IT, thrives in a fast-paced environment, appreciates a laid-back company culture where free health insurance and promotion from within are the norm, Concept Technology ...
-
CRM Support Analyst
6 days ago
JobsRUs Nashville, United StatesJob Description · Job is seeking to hire a CRM Support Analyst for our client in Nashville, TN · Benefits Available · Weekly Pay · $47.50/Hour · Description: · Business Management: Support business activities related to execution of key initiatives such as reporting, financial ...
-
Credit Support Analyst
4 weeks ago
Caterpillar Nashville, United StatesCareer Area: · Finance · Job Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world buil ...
Tech Support Analyst - Nashville, United States - UBS
Description
Your roleAre you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms?
We're looking for a Tech Support Analyst to:
Your team
Diversity helps us grow, together. That's why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.
You'll be working in the Group Functions team in Nashville, TN. Can work remotely.
Your expertise
Education & Experience Requirement
Position requires experience with the following:
About us
UBS is the world's largest and the only truly global wealth manager.
We operate through four business divisions:
Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
We have a presence in all major financial centers in more than 50 countries.
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working.
Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone.
We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success.
Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer.
We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
#J-18808-Ljbffr