-
Retention Specialist
4 weeks ago
AIDS Healthcare Foundation Atlanta, United StatesWHO WE ARE · AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation · Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages g ...
-
Client Retention Specialist
3 weeks ago
Popmenu, Inc. Atlanta, United StatesAre you passionate about helping clients make the most out of their product? Do you believe that successful client adoption is the foundation of a successful long-term partnership? Are you convinced that restaurant owners deserve technology that allows them to take back control f ...
-
Client Retention Specialist
4 weeks ago
PrideStaff Atlanta, United StatesClient Retention Specialist · Location: Hybrid Remote / Alpharetta · Pay Range: $18-22 / hour depending on experience · Job Duties and ResponsibilitiesCommunicates value proposition to new and current accounts to ensure clients maximize benefits · Identifies additional areas ...
-
Client Retention Specialist
3 weeks ago
PrideStaff Atlanta, United StatesClient Retention Specialist · Location: · Hybrid Remote / Alpharetta · Pay Range: · $18-22 / hour depending on experience · Job Duties and Responsibilities · Communicates value proposition to new and current accounts to ensure clients maximize benefits · Identifies addition ...
-
Client Retention Specialist
1 week ago
Popmenu Atlanta, United StatesClient Experience – Client Strategy and Retention / · Are you passionate about helping clients make the most out of their product? Do you believe that successful clientadoptionis the foundation of a successfullong-termpartnership? Are you convinced that restaurant owners deserve ...
-
Client Retention Specialist
3 weeks ago
Popmenu Atlanta, United States Full timeAre you passionate about helping clients make the most out of their product? Do you believe that successful client adoption is the foundation of a successful long-term partnership? Are you convinced that restaurant owners deserve technology that allows them to take back control f ...
-
Upsell Specialist
1 week ago
Genuine Parts Company Atlanta, United States Full timeJob Summary · As a Conversion Upsell Specialist, your primary responsibility will be to identify, engage, and convert potential customers into upselling opportunities. You will play a crucial role in maximizing revenue generation by persuading customers to upgrade or purchase add ...
-
Sr Director Talent Management
3 weeks ago
Honeywell Atlanta, United StatesTheSr Director, Talent Management is responsible for the developing, initiatingand maintaining business programs that drive retention, promotion, andsuccession of talent within Honeywell Building Automation (BA). This role is responsible for partnering andleveraging a team of glo ...
-
Inventory Control Specialist
3 weeks ago
Nelson Connects Atlanta, United StatesInventory Control Specialist · This position pays: $24/hr-$26/hr · What you will be doing: · Monitor, track, correct and report inventory transaction errors · Monitor inventory trends and identify financial risks and opportunities with inventory · Establish or improve curren ...
-
Payroll Specialist
2 weeks ago
Christlie G. Consulting LLC Atlanta, United StatesAbout US: Our team at Christlie G. Consulting seeks to improve employee performance and engagement through data analytics, benchmark reporting, and operational strategies. As we support agencies on a city, state, and federal level our implemented strategies are innovative, compli ...
-
Senior Analyst, Executive Compensation
2 weeks ago
NetApp Atlanta, United StatesTitle: Senior Analyst, Executive Compensation · Location: US Research Triangle Park, NC, US, 27709 Atlanta, GA, US, 30342 US New York, NY, US, 10017 Iselin, NJ, US, 08830 · Requisition ID: About NetApp · We're forward-thinking technology people with heart. We make our own rule ...
-
Project Control Specialist
2 weeks ago
Braun Intertec Atlanta, United States Full timeEssential Duties and Responsibilities: · Accurate and complete set up of new clients in the ERP system. · Set up projects in the ERP system in accordance with the financial and business requirements of the contract and ensure project contracts and limited notices to proceed are ...
-
Senior Solution Consultant
4 days ago
NCR Corporation Atlanta, United States Full timeAbout NCR VOYIX · NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. ...
-
Account Manager-Dental
1 week ago
SHINING 3D Atlanta, United StatesOUR COMPANY: · Shining 3D is a world-class technology company offering 3D digital solutions with offices in China and Germany, and U.S.. Shining 3D's technology spans cover every 3D imaging process and technology with innovative solutions, including: 3D scanning, reverse engineer ...
-
Payroll Specialist, Sr
2 weeks ago
City of Atlanta Atlanta, United States Full timeJOB SUMMARY · Under the direction of the Director of Shared Services, the Payroll Specialist is part of the City of Atlanta payroll team processing 9,000 plus employees on an Oracle platform. The ideal candidate will demonstrate an in-depth understanding of end-to-end payroll adm ...
-
Senior Analyst, Executive Compensation
2 weeks ago
NetApp Atlanta, United StatesTitle: Senior Analyst, Executive Compensation · Location: New York, NY, US, 10017 Research Triangle Park, NC, US, 27709 Atlanta, GA, US, 30342 Iselin, NJ, US, 08830 · Requisition ID: About NetApp · We're forward-thinking technology people with heart. We make our own rules, dri ...
-
Growth Marketing Specialist
2 weeks ago
Trevelino/Keller Atlanta, United StatesCompany Overview · Trevelino/Keller is a pretty cool agency in the digital public relations and marketing space. We've had some years where our growth has been off the charts, like 4th fastest growing in the country. It's not always about fastest though. Sometimes it's about bein ...
-
Account Manager-East Coast or West Coast
2 weeks ago
Tillster Atlanta, United StatesAccount Manager · ( Remote prefer to be based either in East or West Coast) · DESCRIPTION · The Key Account Manager is responsible for managing a portfolio of high value accounts, and acts as the primary point of contact between the client's upper management and Tillster. The pri ...
-
Sr Channel Excellence Specialist
2 weeks ago
Honeywell Atlanta, United StatesInnovate to solve the world's most important challenges · When you join Honeywell, you become amember of our Global team of thinkers, innovators, dreamers and doers who makethe things that make the future. · Honeywell is shaping the future bychanging the way we fly, fueling jets ...
-
Talent Acquisition Specialist III
1 week ago
VyStar Credit Union Atlanta, United States Full timeAt VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours ...
Customer Retention Specialist - Atlanta, United States - N&A Enterprises and Solutions
Description
:Position Overview:
As a Remote Customer Retention Specialist, you will play a crucial role in ensuring the long-term satisfaction and loyalty of our customers.
Your primary responsibility will be to engage with existing customers, understand their needs and concerns, and proactively work to retain their business.
This role is ideal for individuals who are excellent communicators, problem solvers, and empathetic team players.Key Responsibilities:
Customer Engagement:
Stay in contact with travel customers via phone, email, or chat to establish and maintain a positive and productive relationship.
Problem Resolution:Address customer concerns, resolve issues, and provide solutions to retain their loyalty and satisfaction.
Product Knowledge:
Develop a deep understanding of the company's products or services to effectively address customer inquiries and offer relevant recommendations.
Feedback Collection:Gather feedback from customers regarding their experiences, needs, and expectations to inform product or service improvements.
Customer Education:
Educate customers about new features, offerings, or promotions that may benefit them and enhance their overall experience.
Retention Strategies:
Develop and implement retention strategies, such as loyalty programs or personalized communication, to encourage repeat business.
Documentation:
Maintain detailed records of customer interactions, feedback, and resolutions.
Cross-functional Collaboration:
Collaborate with sales, marketing, and product development teams to ensure a cohesive customer experience.
Qualifications:
Excellent communication skills, both written and verbal.
Strong problem-solving and negotiation abilities.
Empathy and patience in dealing with customer concerns.
Proactive and goal-oriented mindset.
Ability to work independently and remotely.
Previous customer service or retention experience is a plus but not required.
Perks:
Flexibility to work remotely from anywhere, promoting a healthy work-life balance.
Access to exclusive travel perks, discounts, and romantic offerings.
Opportunity to play a pivotal role in creating unforgettable romantic experiences.
Ongoing training and professional development opportunities to refine your skills. Collaborative team environment that fosters creativity and growth.
Competitive compensation package and performance-based incentives.
Benefits:
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Commission based
Travel Agent Certification
Business Opportunity
Full Training Provided
Work FT or PT
No experience necessary
Remote Work Considerations:
This is a fully remote position, and candidates should have access to a stable internet connection and a suitable home office environment.
Strong self-discipline, time management, and the ability to work effectively without direct supervision are essential for success in this role.
Join our team as a Remote Customer Retention Specialist and contribute to our mission of ensuring customer satisfaction and long-term loyalty.
Your efforts will play a pivotal role in the success of our company.Powered by JazzHR
#J-18808-Ljbffr