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Infrastructure Analyst - Columbus, United States - Insight Global
Description
This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.
This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience-Data entry experience-1+ years within asset management-Experience within infrastructure (telecom / VOIP)-Resolving tickets / critical thinking skills-Local to Ohio and comfortable with travel within the State-Strong experience with Microsoft Office (Excel)-Experience with asset inventory-Ability to work remotely within a team environment and able to function with little/no supervisionstrong work ethic-Willingness to be trained up to speed within telecom functions, etc.
Nice to Have Skills & Experience-Radio / radio frequency experience
o Motorola or Nokia or Samsung-Experience managing and troubleshooting over 50+ tickets
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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