Technical Specialist 2/Infrastructure Analyst - Columbus, United States - Novalink Solutions

Description

Job Description
Job Overview:

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.

This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets.

Must Haves:

• Data entry experience
• 1+ years within asset management
• Experience within infrastructure (telecom / VOIP)
• Resolving tickets / critical thinking skills
• Local to Ohio and comfortable with travel within the State
• Strong experience with Microsoft Office (Excel)
• Experience with asset inventory
• Ability to work remotely within a team environment and able to function with little/no supervision - strong work ethic
• Willingness to be trained up to speed within telecom functions, etc. of the organization

Plusses:

• Radio / radio frequency experience
• Motorola or Nokia or Samsung
• Experience managing and troubleshooting over 50+ tickets

Requirements

Skill

Required / Desired

Amount

of Experience

Data entry experience
Required

1+ years within asset management
Required
1
Years

Experience within infrastructure (telecom / VOIP)
Required

Resolving tickets / critical thinking skills
Required

Local to Ohio and comfortable with travel within the State
Required

Strong experience with Microsoft Office (Excel)
Required

Experience with asset inventory
Required

Ability to work remotely within a team environment and able to function with little/no supervision - strong work ethic
Required

Willingness to be trained up to speed within telecom functions, etc. of the organization
Required

Radio / radio frequency experience: Motorola or Nokia or Samsung
Desired

Experience managing and troubleshooting over 50+ tickets
Desired