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Rock Island

    Security - Officer Lead - Rock Island, United States - Bally's Dover Casino Resort

    Bally's Dover Casino Resort
    Bally's Dover Casino Resort Rock Island, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Summary:

    As a Security Lead, you will provide a safe environment for all guests, employees, company property, and assets. You will be responsible for securing the premises, patrolling and property, guarding entry points, and verifying guests. In addition, you will nurture our relationship with our guests by maintaining exemplary guest and employee relations.

    Essential Functions:

  • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager
  • Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action
  • Initiate the review of Security Incident Reports
  • Oversee the physical security of the casino and company assets
  • Responsible for the physical safety of guests, employees, and company assets
  • Escort cash, chips, and table drops as needed
  • Report any criminal or suspicious activity without hesitation
  • Ensure the department adheres to all regulatory, departmental, and Company policies and procedures
  • Communicate any violations of Company policies and procedures as well as any regulatory requirements
  • Safeguard the overall integrity of gaming
  • Perform other duties as assigned

    • Qualifications:

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • High school or equivalent required
  • College or military education preferred
  • Prior security, safety, or loss prevention experience preferred
  • Must have excellent customer service skills
  • Strong organizational, planning, and supervisory skills are required
  • Must have open work availability to work nights, weekends, and holidays

    • Physical Demands:

  • Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift.
  • Requires visual acuity to perform close-up activities and peripheral oversight
  • Frequently required to lift up to a maximum of 30 pounds

    • Environmental Working Conditions:

    The work environment contains bright lights, loud noise, and stressful situations.

    What's in it for you:

  • Competitive wages with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Employee Stock Purchase Plan
  • Access Perks and Childcare discounts

    • The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

    ***Pass a company background investigation***

    ***Must be 21 years of age***

    #LI-BS1

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