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    Field Operations Support Assistant - Orlando, United States - SCI Shared Resources, LLC

    SCI Shared Resources, LLC
    SCI Shared Resources, LLC Orlando, United States

    3 weeks ago

    Default job background
    Paid Work
    Description

    Our associates celebrate lives. We celebrate our associates.

    Consider the possibilities of joining a Great Place to Work

    Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

    JOB RESPONSIBILITIES

    • Prepares death certificates, prayer cards and related documents
    • Completes required permits and or certificates
    • Prepares and processes Veteran's Paperwork
    • Prepares marker monument placement paperwork
    • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
    • Prepares and distributes daily schedules, reports, and documents
    • Receives and processes payments and contracts
    • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
    • Orders office supplies
    • Oversees the processing of installation orders to grounds and maintenance departments
    • Processes accounts payable transactions
    • Assists with the preparation of obituaries
    • Assists Location Management, Sales, Family Service Counselors and payroll as needed
    • Acts as backup to Receptionist
    • Greets family members and friends
    • Communicates client family's needs promptly and accurately to the appropriate staff member
    • Conveys a sense of concern and empathy with client family members at all times
    • Responds to customer inquiries via telephone, internet and in person
    • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

    MINIMUM REQUIREMENTS

    Education

    • High School or equivalent

    Experience

    • 1 - 2 years of experience in an office clerical or customer service capacity required
    • Experience working in a customer-focused and fast-paced professional environment required

    Knowledge, Skills & Abilities

    • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
    • MS Office Suite experience preferred
    • Basic mathematics skills required
    • Good verbal and written communication skills
    • Strong organizational skills and detail oriented
    • High level of compassion and integrity
    • Ability to maintain confidentiality

    Postal Code: 32817

    Category (Portal Searching): Administration and Clerical

    Job Location: US-FL - Orlando

    Job Profile ID: F00216

    Time Type: Full time

    Location Name: Baldwin Fairchild at Chapel Hill


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