Pc Support Services Summer Technology Assistant 2024 - South Orange, United States - Seton Hall University
Description
PC Support Services Summer Technology Assistant 2024Job no: 496273
Full time/Part time:
Part-time
Location:
South Orange
Categories:
Student Employment
JOB SUMMARY:
The IT Summer Student Assistant will provide technology support in various IT departments on the South Orange campus at Seton Hall.
DUTIES & RESPONSIBILITIES:
- Provide technical/administrative support to the Seton Hall community for laptops, printers, and media equipment related issues and inquiries.
- Data entry and update of asset management database
- Perform administrative tasks related to IT support operations
- Perform regular maintenance checks on printers and other IT equipment
- Deliver IT equipment to various locations on campus.
- Update JIRA tickets to track and communicate the status of support requests.
- Assist computer lab patrons with software related inquiries (lab consultant)
- Interact with users of the Seton Hall community who visit the technical support area and guide them on queries and issues related to hardware and software (technician only)
REQUIRED QUALIFICATIONS:
- Currently enrolled as a student at Seton Hall University
- Good academic standing.
- Strong technical skills and ability to troubleshoot hardware and software issues (technicians).
- Excellent organizational and time management skills.
- Effective communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Prior experience in IT support or related roles is preferred.
- Familiarity with JIRA or similar ticketing systems is a plus.
Work Schedule:
- The position is for the summer period.
- Work hours may vary based on the needs of the department and the availability of the student worker no more than 29 hours per week
Benefits:
- Gain valuable handson experience in providing technical support within an academic environment.
- Opportunity to develop technical skills and knowledge.
- Work in a collaborative and supportive team environment.
HIRING MANAGER:***
FEDERAL WORK STUDY ELIGIBILITY REQUIRED:No
- Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action._
Advertised: 16 Apr 2024 Eastern Daylight Time
Applications close: 09 Aug 2024 Eastern Daylight Time
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