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    Client Consultant - Fort Worth, United States - Xpressdocs

    Xpressdocs
    Xpressdocs Fort Worth, United States

    1 week ago

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    Description
    Client Consultant

    Fort Worth, Texas, United States · Client Services

    Come Work for Us

    Join our growing team of experts dedicated to helping clients simplify and strengthen their marketing efforts.

    Xpressdocs is looking for an experienced Client Consultant to join our Client Services team.

    In this position, you will:
    quickly respond to an array of customer inquiries with a focus on exceeding established service goals and ensuring customer satisfaction via phone, chat, and email platformswork cross functionally with internal teams to handle custom client requestsmanaging projects through completionproblem solve and use critical thinking while working with others on a daily basisYou'll thrive in this role if you have:

    excellent customer service skillsthe ability to think critically, analytically, problem solve, and work in a team environmentexceptional written and verbal communication skillsa proficiency in Microsoftan associate degree (preferred)

    Have the ability to excel in high-stress, fast-paced environmentsHave strong customer relationship and communicationHave the ability to sit at a desk up to 80% of the timeHave the ability to stand and walk up to 20% of the timeHave the ability to move throughout all departments within the company; including our production areasHave the ability to be confined in a small area; such as a cubicalHave the ability to operate phones and computersWhat We Offer:

    An environment that prioritizes balance between work and family.

    Our comprehensive benefits package and workplace opportunities include:
    Collaborate with an upbeat team of techies, creatives, and actually like what they doEnjoy our modern, secure, and centrally located office in Fort WorthFlexible work from home optionsOnsite coffee bar and wellness roomsMedical, dental, vision, disability, and life insurance401K with company matchingPaid holidays, vacation, and personal timeTuition ReimbursementEmployee awards programA dedicated social platform for peer, work anniversary and birthday recognition

    Who We Are


    A Marketing/Print/Technology company with more than 20 years of experience helping some of today's top companies simplify and strengthen their marketing.

    We provide cutting-edge but accessible marketing technology, produce high-quality marketing materials, and create world-class customer experiences. We take our solutions seriously, but we don't take ourselves seriously.

    To learn more about what we do and who we serve, visit


    Xpressdocs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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