Jobs
>
Boise

    Customer Success Specialist - Boise, United States - State of Idaho

    Default job background
    Description


    Customer Success Specialist

    Applications will be accepted through 4:59 PM MST on the posting end date.

    This Customer Success Specialist position is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans.

    BEST RETIREMENT AVAILABLE IN THE NATION

    We have the one of the (PERSI) that offers a lifetime benefit.

    EXCELLENT BENEFITS

    Generous vacation and sick leave accrual beginning as soon as you start
    • 11 paid holidays per year
    • employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental
    • Paid parental leave
    • Multiple savings plans, optional 401K, and optional 457
    • Basic life insurance for employee and family
    • Wellness programs
    • Ongoing training opportunities
    • An opportunity for
    • And more
    Example of Duties:
    • Provide front-line customer service and multi-tasking functions that may include: greeting visitors and callers, answering questions about licenses and related fees, along with accessing the relevant rules and regulations.
    • Perform a variety of office support functions such as generating labels, forms, and routine letters; verifying completeness of applications and forms; maintaining record systems.
    • Process permits, licenses and registrations for customers
    • Respond in writing to requests for pertinent program information.
    • Process mail and distribute, prepare Certified Mail and packages.
    • Upload documents into application portal
    • Assist customers via in person, phone, email, and mail
    • Mail out fingerprint cards
    • Input data from fingerprint cards received
    • Input results and send reports to licensure team
    • Follow confidential records management and distribution of documents
    Minimum Qualifications:
    • Experience monitoring a records system to identify and correct errors.
    • Experience researching a variety of sources to resolve problems.
    • Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments.
    • Experience entering and retrieving data using a computerized records system.
    MQ Specialty:
    • Experience using word processing software to create and modify documents.
    Preferred Qualifications:
    • Fluency in speaking Spanish and English
    Supplemental Information:

    Hiring managers are continuously considering applications for this position. This job announcement will be closed if the position is filled prior to the closing date.

    The Division of Occupational and Professional Licenses provides consumer protection and public safety through its regulation of more than 204,000 licensees within 48 Boards and Commissions for the great State of Idaho.

    To learn more about the Agency, please visit our website at:

    EEO/ADA/Veteran:

    The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

    The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact TTY/TTD: 711), or email .

    Preference may be given to veterans who qualify under state and federal laws and regulations.


  • Idaho State Job Bank Boise, United States

    Customer Success Specialist - DOPL at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Customer Success Specialist - DOPL Posting Begin Date: 10/04/2023 Posting End Date: 12/31/2023 Category: Customer Service Sub Category: Clerical & Data Entry Wor ...


  • State of Idaho Boise, United States

    · Customer Success Specialist · Applications will be accepted through 4:59 PM MST on the posting end date. · This Customer Success Specialist position is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans. · ...


  • Idaho Division of Human Resources Boise, United States

    Customer Success Specialist - DOPL · Posting Begin Date: 2024/05/07 · Posting End Date: 2024/08/11 · Category: Customer Service · Sub Category: Clerical & Data Entry · Work Type: Full Time · Location: Boise, ID, United States · Minimum Salary: 16.96 · Maximum Salary: 16.96 · Pay ...


  • State of Idaho Boise, United States

    · Customer Success Specialist · Applications will be accepted through 4:59 PM MST on the posting end date. If you have previously applied to this position, you do not need to apply again. · This Customer Success Specialist position is a great opportunity for a professional w ...


  • State of Idaho Boise, United States

    Provide front-line customer service and multi-tasking functions that may include: greeting visitors and callers, answering questions about licenses and related fees, along with accessing the relevant rules and regulations. Perform a variety of office Specialist, Customer, Retail ...


  • Idaho State Job Bank Boise, United States

    Senior Customer Success Specialist at Concentrix in Boise, Idaho, United States Job Description Job Title: Senior Customer Success Specialist Job Description Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, ...


  • Idaho State Job Bank Boise, United States

    Temporary Customer Success Specialist - DOPL at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Temporary Customer Success Specialist - DOPL Posting Begin Date: 09/18/2023 Posting End Date: 12/31/2023 Category: Customer Service Sub Category: Cleri ...


  • Unitek Learning Boise, ID , USA, United States

    Company Description · As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewar ...


  • Idaho State Job Bank Meridian, United States

    Customer Success Specialist at Vontier in Meridian, Idaho, United States Job Description Description The Customer Success Specialist will act as a subject matter expert for our marketing campaign solution tool. This person will partner with customers to provide the best possible ...


  • Velocity Ventures Ada, United States

    Together for a better future. For life. We are the University Medical Center Hamburg-Eppendorf (UKE) - and we stand for excellent expertise in research, teaching, and comprehensive healthcare in our clinics. Our approximately employees strive every day to make the world a little ...


  • Apex Ventures Hidden Springs, ID, United States Freelance

    **ABOUT US**: · The Klimmer Group, with around 900 employees, produces technologically leading products in the areas of stamping and forming technology, welding assemblies, compressed air tanks, and technical cleanliness. With attractive family-friendly working conditions, you ca ...


  • Crimson Technologies Meridian, ID, United States Freelance

    **Join our team** We are currently looking for a **Logistics Specialist (m/f/d) starting at 15€** to join our team in Meridian, ID. This position offers a permanent contract with the opportunity to work for well-known clients. · **We offer:** · - Permanent employment contract · - ...


  • Bartlett Roofing BOISE, United States Full time

    · Now Hiring for June 2024 · Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry as we transition away from traditional high-pressure sales tactics in favor of our solutions-oriented, consultative approach. Bartlett Roofing in residen ...


  • Bartlett Roofing Boise, United States Full time

    · Now Hiring for June 2024 · Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry as we transition away from traditional high-pressure sales tactics in favor of our solutions-oriented, consultative approach. Bartlett Roofing in residen ...


  • Bartlett Roofing Boise, United States Full time

    · Now Hiring for June 2024 · Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry as we transition away from traditional high-pressure sales tactics in favor of our solutions-oriented, consultative approach. Bartlett Roofing in residen ...

  • Trinity Health

    Oncology Hospitalist

    2 weeks ago


    Trinity Health Boise, United States Full time

    Saint Alphonsus Medical Group (SAMG) - a physician led and accountable 500+ provider multispecialty group practice with a multi-disciplinary team approach to patient care - is seeking an Oncology Hospitalist to join their team in Boise, Idaho. · The Oncology Hospitalist is respon ...


  • Terry Reilly Health Services Boise, United States

    At Terry Reilly we are happy to provide integrated care through our medical, dental and behavioral health services making us a unique team to be a part of in the Treasure Valley. · We believe a healthy community is a thriving community, and our success is a direct result of our m ...

  • Idaho Central Credit Union

    Teller Part-Time

    2 days ago


    Idaho Central Credit Union Boise, Idaho, United States Permanent

    Overview: · Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? · If so, you could be the perfect candidate for our Member Service Specialist role at Id ...


  • ACS Group Boise, United States

    Job Description · Innova Solutions is immediately hiring a Data Entry Specialist Job Type: Full-Time, Contract · Job Title: Data Entry Specialist · Job Duration: 12+Months · Location: 100 % REMOTE · As a Data Entry Specialist: Your responsibilities This role will be fast-p ...

  • Idaho Central Credit Union

    Teller Part-Time

    1 week ago


    Idaho Central Credit Union Boise, United States Part time

    Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? · If so, you could be the perfect candidate for our Member Service Specialist role at Idaho Central ...