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Director, Market Operations - Downers Grove, United States - Duly Healthcare
Description
OverviewDirector, Market Operations - Value Based Care
Position Details:
Full-Time, 40 hours per week.
Monday-Friday; Hours will vary.
Must be willing to be onsite and travel in between clinic locations - Duly Chicagoland.
Duly's Value-Based Care organization is dedicated to transforming healthcare delivery by emphasizing quality outcomes and patient-centric approaches.
Reporting to the Chief VBC Officer the Director VBC Market Operations is responsible for promoting initiatives that drive value-based care success.
The Director VBC Market Operations will partner directly with physicians and clinic staff to achieve value-based care goals.Responsibilities
Performance Success
Partner with physicians and office staff to enable success across Value-Based care programs
Implement programs that enhance patient outcomes and reduce costs
Change Management
Partner with VBC and FFS operational teams to address physician/clinic requests and challenges
Foster a culture of adaptability, innovation, and continuous improvement
Guide and support teams as they adopt new tools and processes
Project and Program Management
Follow through execution, and monitoring of projects and programs
Ensure adherence to timelines, budgets, and quality standards
Implement project management best practices to maximize efficiency and effectiveness
Coaching and Development
Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
Implement programs to build the capabilities of teams involved in transformation initiatives
Work with VBC team on developing new solutions; help deploy solutions in clinics
Educate and provide resources to support staff in adapting to new processes and workflows
Data-Driven Decision Making
Review metrics with physicians and staff, identifying and discussing opportunities to improve
Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff
Qualifications
EDUCATION:
Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or a related field required.
Master's degree in Business Administration highly preferred.
EXPERIENCE:
Five or more years of experience working directly with physicians and clinical staff required.
Must have experience in executing and implement initiatives within healthcare setting.
Previous experience in project management highly preferred.
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