- Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
- Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
- Completes documentation of operational review activities thoroughly and timely.
- Prepares detailed summary reports of quality assurance findings related to operational reviews.
- May serve as the contact person for external regulatory reviews, in the absence of the Executive Director.
- Serves as record keeper for all State/Federal Survey documentation, coordinates/ implements corrective action as necessary, and ensures company reporting requirements are met.
- Works with Executive Director and leadership team to develop and implement Quality Improvement Plans as needed.
- Serves as a leader in the development and implementation of the operation's improvement planning initiatives and outcomes achievements.
- Develops and implements internal quality practices under the direction of the Executive Director.
- Provides recommendations to leadership about needed actions to improve quality
- Communicates effectively with management and staff, using good judgment and diplomacy
- Provides reports to operation leadership regarding the status of program performance
- Provides input, training, and support to other service delivery team members in efforts to prioritize quality and reduce risk.
- Reviews satisfaction survey data regularly, identifies trends and makes recommendations as indicated for improvement.
- Coordinates investigations and ensures compliance with deadlines. Conducts investigations (as assigned) and completes investigation reports consistent with company guidelines.
- Oversees the Critical Incident Reporting and Mortality Review processes
- Serves as Chair of the operation's Quality & Safety Committee, and participates in other committees as assigned
- Serves as a leader in coordinating internal activities to prepare and maintain external accreditation standards.
- Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.)
- Supervises entry level QA position, if applicable
- Performs other duties as assigned
- Travel Required within designated service sites
- Bachelor's Degree* in human services or related experience and minimum of 2 years working with foster care families and children
- Valid Driver's license in good standing with current automobile insurance
- Two years case management and supervisory experience preferred
- Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
- Familiar with applicable federal, state and local laws and regulations
- Accustomed to complex, fast-pace and confidential work environment
- Excellent written and verbal communication skills
- Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
- Ability to work flexible hours
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Quality Assurance Manager
3 weeks ago
Premier Systems Fort Wayne, United StatesJob purpose · As the Quality Assurance Manager, you will be responsible for managing and supporting · software, hardware and consumable testing. For this role you will need to have a analytical · mindset and a strong business acumen, with strong problem-solving skills and attenti ...
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Quality Assurance Manager
2 weeks ago
Sterling St James LLC Fort Wayne, United StatesOur company is seeking a Continuous Improvement Manager for our process manufacturing facility in the Indianapolis, IN area. This opportunity has become available due to an internal transfer. As part of our team, you will have access to major company benefits, including a 401K wi ...
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Cascade Ventures Pierceton, United StatesAbout VISION Consulting GmbH: · Since 1983, we have been supporting organizations from the public sector, industry, banks and insurance companies, or trade and service companies with the combined expertise of business consulting and IT consulting. · What we offer: · Open and coll ...
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Quality Assurance Coordinator
2 weeks ago
ResCare Community Living Fort Wayne, United StatesOur Company: · ResCare Community Living · Overview: · **Responsibilities**: · - Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met · - Submit weekly Qual ...
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Laundry Aide
1 week ago
Chateau Rehab & Healthcare Center Fort Wayne, United States**UMMARY**: The primary purpose of the Laundry Aide is to perform the day-to-day Laundry Department functions, to assure that quality laundry services are provided on a daily basis, to safeguard the health, safety and welfare of all residents of the facility, and to assure the fa ...
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Laundry Aide
1 week ago
University Park Rehabilitation and Healthcare Center Fort Wayne, United States**SUMMARY**: The primary purpose of the Laundry Aide is to perform the day-to-day Laundry Department functions, to assure that quality laundry services are provided on a daily basis, to safeguard the health, safety and welfare of all residents of the facility, and to assure the f ...
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Clinical Supervisor
2 weeks ago
St. Mary Rehabilitation Hospital Fort Washington, United StatesDescription · A career at St. Mary Rehabilitation Hospital, a 50-bed state-of-the-art inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Trinity Health Mid-Atlantic, is more than a job. It's a chance to be a vital member of an interdisciplinary tea ...
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Operations Manager
3 weeks ago
DCO ENERGY Fort Wayne, United States_**SUMMARY**_ · Responsible for the proper administration and coordination operations and maintenance activity of the power facility. Manages personnel who operate, maintain, and repair equipment to produce electrical energy and thermal energy. Performs required functions in supp ...
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Account Manager
2 weeks ago
Allied Universal® Fort Wayne, United StatesAccount Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a cu ...
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Security Account Manager
1 week ago
Allied Universal® Fort Wayne, United StatesSecurity Account Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that f ...
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Account Manager
2 weeks ago
Walden Security Fort Wayne, United StatesLocation: Michelin/BFGoodrich; 18906 Old US 24 Woodburn IN 46797 · Shift/Schedule: Full Time hour shift, Overtime, On Call · The Account Manager will coordinate the delivery of quality services to an assigned customer. The Account Manager will act as a liaison between client, and ...
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Plant Pc&l Manager Level 2
2 weeks ago
Faurecia Fort Wayne, United StatesOur Clean Mobility Division is looking for a Plant Production Control & Logistics Manager for its manufacturing facility in Fort Wayne, IN. · The role of a Plant Production Control & Logistics Manager is to manage logistics activities of a plant and deploy the Group's Production ...
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Human Resources Assistant
3 weeks ago
ResCare Community Living Fort Wayne, United StatesOur Company: · ResCare Community Living · Overview: · **Responsibilities**: · - Coordinates the new hire process, distributes exit interviews and tracks/monitors responses and Conducts background checks/investigations · - Maintains up-to-date employment records and personnel file ...
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Certified Dietary Manager
1 week ago
Celebrate Senior Living of Fort Wayne Fort Wayne, United StatesAt Celebrate Senior Living of Fort Wayne, we love what we do and have fun while we're doing it Working with our residents is an adventure. They've led amazing lives and have the stories to prove it. Here, you'll join a community of incredible residents and a company dedicated to ...
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Branch Sales Teller
2 weeks ago
Partners 1st Federal Credit Union Fort Wayne, United States: · **Partners 1st Federal Credit Union will provide U** with a competitive salary, paid vacation and holidays, generous 401(k) retirement plan with company matches, weekly pay, and a professional and fun office working environment. · **This position is for U** if you are a self- ...
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Secretary Ii
1 week ago
Prince George's County Public Schools Fort Washington, United States**Description**: · **Job Title** · Secretary II (Creative Arts) · **Location** · Fort Washington, MD, US · **Organization Name** · Creative and Performing Arts - Visual Art · **Department Description** · ***: · The Secretary II performs moderately difficult and varied secretarial ...
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Kelley Automotive Parts Picker/stocker
2 weeks ago
Kelley Automotive Group Fort Wayne, United States**Functions**: · - Responsible for picking/pulling and delivering parts for parts orders going to the service department. · - Responsible for picking/pulling parts for parts orders that will be delivered to customers outside of the dealership. · - Assist the Parts Receiver/Stocke ...
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Human Resource Business Partner
1 week ago
Bridgeview Eye Partners Fort Wayne, United States***: The Human Resource Business Partner is responsible for planning, developing, implementing, and coordinating HR initiatives in support of strategic business goals which create and maintain productive employee relations focus at Bridgeview Eye Partners by region. The goal of t ...
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Region Support Engineering Manager
3 weeks ago
American Electric Power Fort Wayne, United StatesJob Posting End Date · Please note the job posting will close on the day before the posting end date · Job Summary · The Region Support Engineering Manager will oversee the development of a comprehensive 5-year distribution work plan. Responsibilities include leading I&M's engine ...
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Practice Manager
2 weeks ago
Midwest Eye Consultants Fort Wayne, United States***: The office manager works in partnership with the doctor(s) and regional manager to ensure that the business operations run smoothly and professionally. The Practice Manager is accountable for the success of their practice. This position requires strong leadership skills with ...
quality assurance manager - Fort Wayne, United States - BrightSpring Health Services
Description
QUALITY ASSURANCE MANAGER
Job Locations
US-IN-MARION | US-IN-FORT WAYNE | US-IN-MUNCIE | US-IN-ANDERSON
ID
Line of Business
ResCare Community Living
Position Type
Full-Time
Pay Min
USD $55,000.00/Yr.
Pay Max
USD $55,000.00/Yr.
Our Company
ResCare Community Living
Overview
The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM provides leadership oversight to operations in meeting their goals and ensure safety and satisfaction for individuals supported.
Responsibilities
- Maintains knowledge of operation's regulatory, accreditation, and company requirements.
Qualifications
About our Line of Business
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit Follow us on Facebook and LinkedIn.
Salary Range
USD $55,000.00 / Year
quality assurance manager professionals in Fort Wayne
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Layi Mon
Assembler & Picker Packer - Factory/warehouse