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Garden Grove

    Director, Sales and Catering - Garden Grove, United States - Great Wolf Lodge

    Great Wolf Lodge background
    Full time Sales
    Description

    Pay:
    $110000 per year

    -$120000 per year

    As the Great Wolf


    Director of Sales and Catering , your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals.

    Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

    Essential Duties & Responsibilities
    Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
    Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
    Leverage Sales Team to execute on sales strategies to meet financial targets
    Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
    Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
    Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
    Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
    Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations

    Basic Qualifications & Skills
    Associate degree in Sales, Communications, Marketing, Business or Hotel Management
    Minimum 5 years experience in sales, event planning, and/or catering
    Minimum 3 year supervisory/leadership experience in hospitality field
    Demonstrated proficiency in Microsoft Office Suite
    Successful completion of criminal background check and drug screen
    Successful completion of Department of Motor Vehicle check
    Professional communication skills both verbal and written

    Desired Qualifications & Traits
    Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
    Significant customer service experience
    Strong problem solving and organizational skills
    Attention to detail and ability to exceed quality standards
    Enthusiastic and positive energy
    Multi-tasking ability

    Physical Requirements
    Able to lift up to 20lbs
    Able to bend, stretch, and twist
    Able to stand or sit for long periods of time

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)


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