Jobs
>
Lebanon

    Customer Service Rep - Lebanon, United States - GEODIS Group

    GEODIS Group
    GEODIS Group Lebanon, United States

    4 days ago

    Default job background
    Description

    ** Customer Service Rep (Monday-Friday 6pm-2:30am)**

    **Job Category****:** Operations **Requisition Number****:** CUSTO18313 Showing 1 location **Job Details**

    **Description**

    **Job Duties** : -

    Interacts with customers by phone, email, or in person and receives orders or changes in service

    Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation

    Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability

    Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records

    Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary

    Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information

    Assures proper invoicing of accounts by verifying computer generated invoices

    Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner

    Reports customer feedback to management, including any signs of customer dissatisfaction

    Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes

    Performs paperwork associated with orders including the maintenance of customer files

    Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers and greeting customers and visitors in the office

    Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties as necessary

    Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics

    Works with management regarding product routing for customers

    Other duties as required and assigned

    For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

    **Requirements:**

    High school diploma or GED (General Education Diploma) equivalency

    Minimum 6 months related experience and/or training

    Experience with AS400 operating systems and warehouse management systems preferred

    PC literate with experience with Microsoft Outlook, Word and Excel

    Ability to write reports, business correspondence, and procedure manuals

    Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

    Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

    **Environment:**

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and is regularly exposed to ambient lighting and temperate climate conditions. The employee may be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

    The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

    **Skills**

    **Education**

    **Experience**

  • Cyclonaire Corp

    customer service rep ii

    4 days ago

    Cyclonaire Corp Lebanon, United States

    SUMMARY · This position is a mid-level, customer service position. This position is part of a fast-paced customer service department including high volume of phone calls, problem solving, and order entry. Maintains solid customer relationships by handling their questions and con ...

  • Zeigler's Distributor, Inc

    Inside Sales Rep/Customer Service

    2 days ago

    Zeigler's Distributor, Inc Lebanon, United States

    Job Description · Job DescriptionSalary: $16 Hourly · Inside Sales Rep/Customer Service (Full-Time Mon-Fri 8AM-5PM) · Job Summary: · The purpose of the Level 1 Inside Sales Rep is to work closely with our accounts and deliver the highest possible level of service to our customers ...

  • HonorVet Technologies

    Customer Service Rep

    1 week ago

    HonorVet Technologies Elizabethtown, United States

    Job Title: Customer Service Rep · Duration: 3+ months · Schedule: Monday-Friday 8am-4:30pm · Location: 17022, Elizabethtown, PA · PR: $18/hr. · Description: · Customer Enabling will support routine customer enabling activities of the order management process and will help execu ...

  • Applied Industrial Technologies

    Customer Service Rep

    1 week ago

    Applied Industrial Technologies Lancaster, United States

    ** Customer Service Rep** · Location: Lancaster, PA, US, 17601 · Company: 1115-Applied Industrial Technologies Customer service professionalsdont pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than j ...

  • GEODIS Group

    Customer Service Rep

    1 week ago

    GEODIS Group Lancaster, United States

    ** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO17577 Showing 1 location **Job Details** · **Description** · **Summary:** · The Customer Service Representative is responsible for customer service activities such as responding to i ...

  • rabbittransit

    Customer Service Rep.

    4 days ago

    rabbittransit York, United States Full time

    Location: 415 N. Zarfoss Drive. York, PA 17404 · Pay: $16.75/hour, Weekly Pay · Schedule: Monday-Friday 10:30-7pm and 8-4:30pm · Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.. · Imagine every "ring" being an opportunity to impa ...

  • Hertz

    Flex Service Rep

    6 days ago

    Hertz West End, United States

    The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The ...

  • rabbittransit

    Customer Service Rep.

    3 hours ago

    rabbittransit York, United States

    Job Description · Job DescriptionSchedule: Available shifts, Monday-Friday, 2pm-7pm · Location: 415 N. Zarfoss Drive York, PA 17404 · Pay: $16.75/hour, Weekly Pay · Our customer service department operates Monday thru Friday 7 am - 7 pm and Saturdays 8 AM - 4 PM. · Imagine every ...

  • PONIA AFRICAN MARKET BUTIK LLC

    Customer Service Rep

    5 days ago

    PONIA AFRICAN MARKET BUTIK LLC Lancaster, United States

    Job Description · Job DescriptionHelping customer find products, Answering phones, stocking, & Inventory. · ...

  • rabbittransit

    Customer Service Rep.

    1 week ago

    rabbittransit York, United States

    Job Description · Job DescriptionLocation: 415 N. Zarfoss Drive. York, PA 17404 · Pay: $16.75/hour, Weekly Pay · Schedule: Monday-Friday 10:30-7pm and 8-4:30pm · Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.. · Imagine every "r ...

  • rabbittransit

    Customer Service Rep.

    1 week ago

    rabbittransit Harrisburg, United States

    Job Description · Job DescriptionLocation: 901 N. Cameron Street. Harrisburg, PA 17101 · Pay: $16.75/hour, Weekly Pay · Schedule: Monday-Friday 10am-7pm · Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.. · Imagine every "ring" be ...

  • Spectrum Brands

    Customer Service Rep-Technical

    1 week ago

    Spectrum Brands Reading, United States

    **Customer Service Rep-Technical** · Job Title Customer Service Rep-Technical Job # US13772 Requisition Type Regular Function Sales State/Province Pennsylvania City Reading Region US Posting Start Date Jul **Division Information** · The Hardware and Home Improvement (HHI) busin ...

  • Hubbell Lighting

    Customer Service Rep III

    1 week ago

    Hubbell Lighting Reading, United States

    Reference #: Job Overview · The Customer Service Representative III will provide intermediate level customer service/support functions, with an emphasis on telephone contact, answering customer questions about products, price and delivery, taking orders, and expediting orders. · ...

  • Hubbell Power Systems

    Customer Service Rep III

    1 week ago

    Hubbell Power Systems Reading, United States

    The Customer Service Representative III will provide intermediate level customer service/support functions, with an emphasis on telephone contact, answering customer questions about products, price and delivery, taking orders, and expediting orders. Customer Service, Sales Repres ...

  • Hubbell

    Customer Service Rep III

    5 days ago

    Hubbell Reading, United States

    Job Overview · The Customer Service Representative III will provide intermediate level customer service/support functions, with an emphasis on telephone contact, answering customer questions about products, price and delivery, taking orders, and expediting orders. · A Day In The ...

  • rabbittransit

    Dauphin Customer Service Rep.

    1 week ago

    rabbittransit Harrisburg, United States Full time

    Location: 901 N. Cameron Street. Harrisburg, PA 17101 · Pay: $16.75/hour, Weekly Pay · Schedule: Monday-Friday 10am-7pm · Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.. · Imagine every "ring" being an opportunity to impact ...

  • Tower Health

    patient financial services rep

    1 week ago

    Tower Health West Reading, PA , USA, United States

    Job Summary · Under general supervision of the Supervisor and the Manager of Patient Financial Services, performs a variety of functions including, but not limited to, answering phone calls from patients, doctor's offices, or any Tower related facility. Account follow up with res ...

  • Johnson Controls International

    HVAC Service Sales Development Rep

    1 week ago

    Johnson Controls International New Cumberland, United States

    Be part of the future · We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and ...

  • Coverall

    Customer Service Account Rep/Trainer

    3 days ago

    Coverall Camp Hill, United States

    Job Description · Job Description$50k Plus Fuel/Cell Allowance · We're currently seeking a motivated and self-driven individual to join our team The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing o ...

  • Planet Fitness

    Member Services Rep Full Time Overnight

    1 week ago

    Planet Fitness Pottsville, United States Full time

    Position: Member Services Rep - Full Time - Overnight · We are searching for a motivated Member Services Representative to join our team BILINGUAL English/Spanish are encouraged to apply As a member of our staff, you will be responsible for providing a superior level of custome ...