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    Customer Service Rep. - York, United States - rabbittransit

    rabbittransit
    rabbittransit York, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Location: 415 N. Zarfoss Drive. York, PA 17404


    Pay:
    $16.75/hour, Weekly Pay


    Schedule:
    Monday-Friday 10:30-7pm and 8-4:30pm


    Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM..

    Imagine every "ring" being an opportunity to impact someone's day in a meaningful way.

    As a Customer Service Representative at rabbittransit, you're not just answering phone calls; you're helping people plan their trips, providing service information and resolving any problems passengers may encounter.

    Your essential duties are the backbone of our mission - providing community members safe, reliable, and customer-centered mobility services.

    Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership.

    You'll play a pivotal part in making public transit more accessible, by offering information about our services and assisting with trip planning.

    Your responsibilities also include using computers to manage customers' trip reservations, resolving issues, handling fare collections, assisting at the transfer center with face to face customer service and contributing to community outreach.

    Join us in turning every call into an opportunity to enhance mobility in our community.

    The Authority is an equal employment opportunity employer.
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