- Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
- Excellent and affordable health, vision, and dental benefits ( health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment)
- A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
- An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
- Well Wisconsin Wellness Program
- A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
- Use this Total Rewards Calculator to see the total value of our competitive benefits package
- Reviewing online and paper/electronic applications received for completeness, appropriate fees, and signatures as required.
- Matching all supporting documents to the application file. Supporting documents may include but are not limited to: fingerprint results, certification of professional education, copies of diplomas, transcripts, exam scores, verifications from other state Boards and verifications of supervised experience, etc.
- Reviewing incoming supporting documents for completeness and update the checklist in the internal system.
- Keeping current with state statute and administrative rules changes, board directives, and Department policies that affect the licensure process for assigned professions.
- Issuing temporary, limited, and permanent credentials to applicants as appropriate when all requirements have been met.
- Utilizing internal system to answer phone in a friendly, professional, and helpful manner.
- Experience assisting internal and external customers with questions by utilizing a variety of communication methods (e.g., phone, email, fax, in person, etc.).
- Experience or training utilizing computer programs for data entry (e.g. Microsoft Access, Excel, Outlook, Word, or comparable).
- Experience with administrative licensure or permit review activities.
- Experience with application processing (e.g., reviewing, approving, denying, etc.).
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License Permit Program Associate - Madison, United States - State of Wisconsin
Description
IntroductionThe Department of Safety and Professional Services mission is to promote economic growth and stability while protecting the citizens of Wisconsin as designated by statute.
What We Are Looking For: We are looking for a customer service focused individual who want to be part of a collaborative team that performs licensing support functions for various assigned licensing areas regulated by the Department.
Where We Are Located: This position is headquartered out of the Hill Farms State Office Building at 4822 Madison Yards Way, Madison, WI.
What We Offer: DSPS is a great place to work In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:
Position Summary
This position will perform licensing support functions for various assigned licensing areas regulated by the Department. This position will work directly with the public in the application and renewal process and provide regulatory information. Some of these duties include:
This position is in schedule-range with an hourly rate of $21.23. A twelve month probationary period is required.Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.
This classification is currently approved for a $3.00 per hour add on temporarily through the Compensation Plan.
Job Details
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.
This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, Wisconsin residency is not required. However, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may at times need to report to office locations in Wisconsin on short notice.
Qualifications
Minimally qualified candidates will have experience with both of the following:
Apply online To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here . For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here . The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Chanda Kaz at or For general user information and technical assistance, please see the Frequently Asked Questions page.
Deadline to Apply
The deadline to apply is 11:59PM CST on May 19th, 2024.
