- Understand HCP office process and offer electronic solutions (i.e. portals) that will improve the patient Rx experience.
- Thoroughly understand and represent AbbVie's HCP facing portals and other electronic solutions serving as a subject matter expert.
- Partner with AbbVie field teams to implement and offer solutions to HCPs in assigned territory. Working with an HCP office, evaluate and diagnose areas of delay and disruption that may occur for patients in their Rx experience to determine if an AbbVie digital solution may be helpful for the patient.
- Develop relationship with HCP offices using a portal/solution and provide regular updates on new functionality matching new or unused features with patient needs.
- Communicate with AbbVie field teams in a compliant manner.
- Significant Work Activities -Driving a personal auto or company car or truck, or a powered piece of material handling equipment
- Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space (Buy and Bill, Specialty Pharmacies, Specialty Distributors, etc.)
- Bachelor's degree
- Excellent territory and account management skills. Prior health care sales experience, or experience working in a health care environment preferred.
- Valid driver's license and ability to qualify for and maintain fleet vehicle.
- Demonstrated ability to partner cross-functionally, leveraging aligned interests in order to drive results.
- 2 or more years experience working with drugs requiring prior authorization and use of specialty pharmacies for prescriptions to be filled.
- Knowledge of regulations and compliance requirements affecting prescribing pharmaceuticals.
- Demonstrated ability to uncover patient needs indirectly through dialogue and querying of healthcare providers.
- Demonstrated ability to map and understand internal processes. Can use information gathered to think strategically and to handle complex HCP settings.
- Strong communication and interpersonal skills
- Demonstrated ability to influence others, including internal peers, through knowledge.
- Strong computer aptitude required including understanding of Windows and internet browsers.
- Preferred: Fluent in both English and Spanish, with excellent written, verbal, and presentation skills.
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
-
Enterprise Solutions Specialist
13 hours ago
KGHM Miami, United States**Responsibilities Include**: · Deliver Business Intelligence (BI) and other types of reporting required by the business. · Ability to manage service requests (includes onboard/offboard security setup) and inquiries from business, as well as capturing and updating all support rel ...
-
Energy Solutions Specialist- Miami
6 days ago
NextEra Energy, Inc Miami, United StatesRequisition ID: 79531 · Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is ...
-
Energy Solutions Specialist- Miami
3 weeks ago
NextEra Energy Miami, United StatesRequisition ID: 79531 · Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is ...
-
ChenMed Miami, United States Full timeWe're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...
-
Signify Netherlands B.V. Miami, United States Full timeWe are · Cooper Lighting Solutions. We build forward-thinking lighting solutions that make people's lives safer, while making buildings, homes and cities smarter and more sustainable. We deliver an industry-leading portfolio of indoor and outdoor lighting, lighting controls and s ...
-
Training Coordinator
13 hours ago
Capstone Mining Miami, United States**POSITION PURPOSE** · **REPORTING TO**: · Sr. Training Specialist · **COLLABORATING WITH** · (Key Departments, External Groups): · Internal: · - Leaders including Managers, Superintendents, Sr. Coordinators, and Frontline Supervisors · - Subject Matter Experts (SME) · - Employee ...
-
Air & Ocean Export Specialist
2 days ago
Savino Del Bene USA Miami, United StatesSavino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third p ...
-
NovaWorks Solutions Miami, United StatesNOVENTI is the leading provider of software, financial services, and digital platforms in the European healthcare market. Our services are aimed at all healthcare providers, such as pharmacies, physiotherapy practices, medical supply stores, nursing services, and medical practice ...
-
IT specialist
2 weeks ago
Matrix Dynamics Miami, FL, United States FreelanceAre you innovative and results-oriented? · We have the job for you · We are currently looking for a specialist in Miami, FL for our client, a computer specialist (m/f/d). · **Profile**: · - Successfully completed training in an IT profession · - Minimum of four years of professio ...
-
Electronics technician
5 days ago
BlueNova Industries Miami, United StatesThe Ruhr Association is one of the largest water management companies in Germany and has been ensuring clean rivers and lakes in the Ruhr catchment area for over 100 years. Apply for our South regional division at our Plettenberg location as an Electrician / Mechatronics Technici ...
-
Mohabel Enterprises Miami Gardens, United StatesDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated customer solutions specialist ...
-
Direct Sales Representative
5 days ago
Nova NRG Coral Gables, United States**Make Waves and Stack Cash with Nova NRG** · Hey Aqua Ambassadors Are you ready to ride the tide of success and fill your pockets with Nova NRG? We're not just about water purification - we're here to make waves and stack serious cash while doing it · **Join the Water Sales Squa ...
-
Dual study program 2024
5 days ago
NovaTech Solutions Gladeview, United StatesWe offer training and are looking for enthusiastic IT and business enthusiasts in Gladeview. · Do you want to learn and understand the methods of computer science and combine them with current business topics to drive the economic development of our company? Are you looking for ...
-
Knewin Doral, United StatesEmployer Industry: Healthcare ServicesWhy Consider this Job Opportunity:- Competitive salary up to $70,000- Opportunity for career advancement and growth within the organization- Comprehensive benefits package including health insurance and retirement plans- Chance to work collab ...
-
Knewin Doral, United StatesEmployer Industry: Healthcare Services · Why Consider this Job Opportunity: · - Competitive salary up to $70,000 · - Opportunity for career advancement and growth within the organization · - Comprehensive benefits package including health insurance and retirement plans · - Chanc ...
-
Project Manager HVAC
2 weeks ago
Skyline Solutions Westchester, FL, United States Freelance**Responsibilities**: · - Project and construction management · - Technical consulting for contracts and installation planning · - Coordination of schedules and project processes · - Supervision of employees, including scheduling · - Documentation for change management · **Profil ...
-
Support Technician
5 days ago
MSP4, LLC Doral, United StatesMSP4, LLC is looking for a highly motivated and experienced IT Support Technician Level 1 to join our team. · **Job Summary**: · As a Level 1 Support Technician, you will be the first point of contact for our clients, providing help desk and onsite technical support. Your primary ...
-
Apprentice (m/f/d) - IT Specialist for
2 weeks ago
SilverLinx Opa-locka, FL, United States FreelanceWe are one of the world's leading companies in the field of orthopedics, arthroscopy, sports medicine, and orthobiology. True to our mission of "Helping Surgeons Treat Their Patients Better," we have been developing innovative products and surgical techniques for over 35 years. A ...
-
As an application engineer
5 days ago
BlueWave Solutions Olympia Heights, United StatesWe are specialists in industrial and mobile automation. As a medium-sized company within the Bucher Group, our 350 employees contribute significantly to the company's success with their commitment and knowledge. As an Application Engineer (m/f/d), you can literally move things. A ...
-
Sales Representative
1 week ago
Porter Legal Group, PLLC North Hollywood, United StatesPorter Legal Group employs professionals who deliver solutions for complex cases. We dedicate the time and diligence necessary for excellent results. At Porter Legal Group a client will never be just another file. The combination of our experienced professionals, legal knowledge ...
Customer Solutions Specialist - Miami, United States - AbbVie
Description
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services. The CSS calls on HCP offices in their assigned territory to represent and serve as a subject matter expert on AbbVie's in-office portals and access related solutions. The CSS also partners closely with other AbbVie field stakeholders to offer the right solutions to offices that create the best possible patient prescription experience possible.
Responsibilities:
Qualifications
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
Customer Solutions Specialist professionals in Miami
-
Joe Mark Chambers
Experienced Ramp Agent
-
Fernando Hernandez
AEM Developer / Content
-
Christopher Brown
Business Intelligence Professional
-
Brenda Orelus
Customer Service Professional
-
Alfredo Quintana
Product Strategy / Business Development
-
Sean Powers
WTDC | Miami