- Competitive salary up to $70,000
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including health insurance and retirement plans
- Chance to work collaboratively in a complex medical group environment
- Ability to influence others and make a positive impact on employee workplace performance
- Flexible work schedule with the possibility of local, regional, and national travel up to 10%What to Expect (Job Responsibilities):
- Develop, coordinate, and present job training and customer service program initiatives
- Monitor live and recorded calls to evaluate the effectiveness and efficiency of the call center
- Conduct training on customer relations policies, internal call center systems, and communication skills
- Analyze data, prepare reports for quality management, and identify ongoing training needs
- Serve as the primary backup for Workforce Management and perform other assigned dutiesWhat is Required (Qualifications):
- AA/AS degree in Human Resources, Organization Development, or related field required
- Minimum of 3 years' work experience in employee training and development in a healthcare setting or healthcare call center
- Proficiency in Microsoft Office Suite products and other systems required for the position
- Ability to travel locally, regionally, and/or nationally up to 10% of the time
- Excellent verbal, written, and interpersonal communication skillsHow to Stand Out (Preferred Qualifications):
- BA/BS degree in a related discipline preferred
- Additional experience above the minimum education considered in lieu of required education on a year-for-year basis#HealthcareServices #EmployeeTraining #CareerGrowth #QualityManagement #WorkLifeBalanceAt Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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INSPYR Solutions Doral, United StatesTitle: Senior Contact Center Voice Solutions Architect · Location: Miami, FL (Hybrid) · Duration: Direct Hire · Compensation:$100,000-$128,000 · Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. · The Senior Contact Center Voice Solutions Architect is a ...
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Supervisor, Solution Center Operations
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Bank of America Doral, United StatesBusiness Solutions Advisor- The Falls Financial Center page is loaded · Business Solutions Advisor- The Falls Financial Center · Apply · locations · Miami · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · Job Description: · Job Description ...
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Knewin Doral, United StatesEmployer Industry: Healthcare Services · Why Consider this Job Opportunity: · - Competitive salary up to $70,000 · - Opportunity for career advancement and growth within the organization · - Comprehensive benefits package including health insurance and retirement plans · - Chanc ...
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INSPYR Solutions Miami, United StatesTitle: Senior Contact Center Voice Solutions Architect · Location: Miami, FL (Hybrid) · Duration: Direct Hire · Compensation:$100,000-$128,000 · Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. · The Senior Contact Center Voice Solutions Architect is a ...
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Manager Commercial Lines
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Jewelers Mutual Group Doral, United StatesSummary · The Manager, Commercial Lines oversees JM Insurance Agency Partners' client service and support, while maintaining a book of business. Through mentoring, coaching, and developing strong relationships with agency stakeholders, the General Agency service and support team ...
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Business Solutions Advisor
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Senior Private Client Advisor
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Territory Sales Representative
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USPRO Doral, United StatesTerritory Sales Representative · Miami, FL · Direct Hire · Position Overview: · Seeking a highly motivated and experienced sales professional to join our team as a Healthcare Sales Representative. In this role, you will be responsible for driving business growth by targeting ...
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Actalent Doral, United States ContractJOB DESCRIPTION Description: · Our client is looking for a Power Delivery Drafter/Designer to join their growing southeast Power Delivery team. This individual will be supporting their Mission Critical team working on Substation design projects for commercial/industrial comple ...
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Director, Facilities and Operations
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SCA Health Doral, United StatesCEO - The Surgery Center at Doral · JOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPH · JOB_DESCRIPTION.SHARE.HTMLDoral, Florida · The Surgery Center at Doral · Business Ops · Regular · Full-time · 1 · USD $100,000.00/Yr. · USD $125,000.00/Yr. · 34177 · Job Description · Overview · T ...
Bilingual Training and Development Specialist, Solution Center - Doral, United States - Knewin
Description
Employer Industry:
Healthcare ServicesWhy Consider this
Job Opportunity:
