- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
- Required to work occasional weekends and holidays
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
- Competitive pay bonus
- Comprehensive training
- Ability to make an impact in the communities we serve
-
Customer Service Representative
3 days ago
JOOLA Rockville, United StatesJOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis · JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly ...
-
Applicant Services Representative
1 week ago
ROCS Grad Staffing Rockville, United StatesWhy You Want To Work Here: · We are a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement The Applicant Services Representative is responsible for ...
-
Randstadusa Rockville, United States100% remote · Contract to hire · $20 an hour · *possibility of growth in Financial field · We are seeking a friendly and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer service, resolving ...
-
Recipient Services Representative
1 week ago
ROCS Grad Staffing Rockville, United StatesJob Description · Job DescriptionWhy You Want To Work Here:We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement The Recipient Service ...
-
Member Service Representative
1 week ago
Lafayette Federal Credit Union Rockville, United StatesJob Type · Full-time · Description · NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. · Lafayette Federal Credit Union has e ...
-
Customer Service Representative
1 week ago
Addison Group Rockville, United StatesRole: Customer Service Representative · Location: Rockville, MD · Pay Rate Range: $17/Hour & up to $21/Hour upon conversion · Internal Job ID: 520031 · Our Client in Rockville, MD is seeking a Customer Service Representative to join their team The role of the Customer Support R ...
-
Patient Service Representative
2 weeks ago
US Fertility, LLC Rockville, United StatesJob Description · Job DescriptionEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players w ...
-
Customer Service Representative
1 week ago
Addison Group Rockville, United StatesJob Description · Job DescriptionRole: Customer Service Representative · Location: Rockville, MD · Pay Rate Range: $17/Hour & up to $21/Hour upon conversion · Internal Job ID: 520031 · Our Client in Rockville, MD is seeking a Customer Service Representative to join their team T ...
-
Customer Service Representative
3 weeks ago
James Vito, Inc. Rockville, United StatesJob Description · Job DescriptionCustomer Service RepresentativeRockville, MD · Do you love being in the middle of all the action? Are you tired of watching the clock because your job lacks any type of excitement? Then we have a golden opportunity for you, my friend We are a busi ...
-
Customer Service Representative
1 week ago
Turning Point Global Solutions Rockville, United StatesJob Description · Job DescriptionOverview: · We are seeking a diligent and detail-oriented Customer Service Representative (SCR) to join our established Provider Services team at Turning Point, in support of our federal client. The Customer Service Representatives (CSR) provide c ...
-
Recipient Services Representative
6 hours ago
Aston Carter Rockville, United StatesJob Title: Recipient Services RepresentativeJob Description · As a Recipient Services Representative, you will play a crucial role in ensuring that all Benefit Recipients receive exceptional services when making changes to their pensions. Your responsibilities will include accur ...
-
Patient Services Representative
1 week ago
US Fertility, LLC Rockville, United StatesJob Description · Job DescriptionEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players w ...
-
Recipient Services Representative
6 days ago
ROCS Services Rockville, United StatesWhy You Want To Work Here: · We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement The Recipient Services Representative is responsib ...
-
Patient Service Representative
1 week ago
US Fertility, LLC Rockville, United StatesJob Description · Job Description · Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team play ...
-
Customer Service Representative
2 weeks ago
Bogart & Brownell Of Maryland Inc. Derwood, United StatesJob Description Job Description Benefits/Perks Competitive salary Opportunity for growth, both professionally and personally Health, dental, life, disability, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Job Descri ...
-
Customer Service Representative
4 weeks ago
BOGART & BROWNELL OF MARYLAND, Inc. Derwood, United StatesJob Description · Job DescriptionBenefits:401(k) · Company parties · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Benefits/PerksCompetitive salary · Opportunity for growth, bot ...
-
Customer Service Representative
4 weeks ago
BOGART & BROWNELL OF MARYLAND, Inc. Derwood, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive salary · Opportunity for growth, both professionally and personally · Health, dental, life, disability, and vision insurance · Retirement savings plan · Paid time off and holidays · Professional development opportunities ...
-
Customer Service Representative- Sales
4 weeks ago
Quadrant Rockville, United StatesJob ID: · Customer Service Representative- Sales · Rockville, Maryland · MUST: · Experienced Customer Service Representative Sales · 2+ year of retail sales experience · Durable Medical Equipment knowledge is a plus · Experience answering busy phones · Attitude and ability to ...
-
Micro Center Computers & Electronics Rockville, United StatesMICRO CENTER is the nation's leading computer and electronic device big box retailer Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Cashier, Customer Service Repre ...
-
Customer Service Representative
4 weeks ago
Quadrant Inc Gaithersburg, United StatesJob ID: · Customer Service Representative- Sales · Rockville, Maryland · MUST: · Experienced Customer Service Representative Sales · 1+ year of retail and/or phone sales experience · Must be comfortable handling inbound calls · Must be able to address clients questions rega ...
Patient Services Representative - Rockville, United States - US Fertility
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Enjoy what you do while contributing to a company that makes a difference in people's lives.Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.
The work we do building families offers stimulation, challenge, and personal reward.If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you.
This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a full-time Patient Services Representative to join our Rockville, MD team.The schedule is working Monday - Friday from 7am - 1pm and every other Saturday and Sunday from 7am - 4pm.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our "job.
" In general, the Patient Services Representative is responsible for:
What You'll Bring:
The skills and education we need are:
What We Offer:
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally.
Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do.
We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our teamTo learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the "Apply" button.
Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under "Share This Job" at the top of the screen.