Jobs
>
Raleigh

    IT Service Management Lead II - Raleigh, United States - S&P Global

    S&P Global
    S&P Global Raleigh, United States

    3 weeks ago

    S&P Global background
    Description

    About the Role:

    Grade Level (for internal use):
    12

    About the Role

    The Team


    With a plethora of technologies running on a multitude of platforms across traditional datacentres to cloud-native you will be exposed to it all.

    You will be part of a specialist team responsible for guiding and supporting the technology functions to deliver critical strategic initiatives, programs, and large projects across the division, working with software development and shared infrastructure teams.

    Additionally, you will be required to assist with major incidents as and when they occur demonstrating your incident management skills and divisional knowledge.


    Responsibilities and Impact:


    Within the S&P Global Market Intelligence organization, this position gives the individual an opportunity to be a driving force behind some of the major programs and projects within the division.

    You will have exposure to key technologies and senior stakeholders across the business and technology functionsand a chance to be part of a growing function within MI and contribute to strategic programs and initiatives across MI Technology and the MI division.

    Responsibilities


    Technical understanding of MI's products and technology teams to enable you to be the go-to individual for detailed knowledge of the products and technologies within MI.

    With this information, you will help drive software lifecycle management (os, middleware, and application), vulnerability management across the entire stack, deployment of mandatory and required security tools along with validating and improving the hygiene of our central CMDB.

    When required represent the MI products on major incident calls managed within the division and also at the wider corporate level.


    Compensation/Benefits Information:
    (This section is only applicable to US candidates)
    S&P Global states that the anticipated base salary range for this position is $103,800 to $206,350.

    The final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications.

    In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
    This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click

    here .

    What are we looking for:

    Basic Qualifications:
    Minimum of 10 years experience in an ITSM or infrastructure-related roles
    Excellent spoken and written communication skills and the ability to work/communicate with global stakeholders is essential
    Be able to simultaneously engage a variety of individuals, building strong relationships and encouraging robust discussions.
    Self-motivated and able to work independently, managing, and mitigating issues, leading projects across various technologies, and identifying and escalating risks and issues when required
    Flexible and adaptable; able to work in ambiguous situations
    Have an appreciation of technical infrastructure from traditional 3 tier architecture to cloud native.

    Right to Work Requirements:
    This role is limited to persons with indefinite right to work in the United States.

    Return to Work:


    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

    *Link here to careers site page when applicable*About S&P Global Market Intelligence


    At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information.

    Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

    For more information, visit

    .
    What's In It For

    You?

    Our Purpose:
    Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day.

    We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

    At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.


    Our People:
    We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.

    Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.


    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

    We are changing the way people see things and empowering them to make an impact on the world we live in.

    We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

    Our Values:
    Integrity, Discovery, Partnership

    At S&P Global, we focus on Powering Global Markets.

    Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

    We start with a foundation of

    integrity

    in all we do, bring a spirit of

    discovery

    to our work, and collaborate in close

    partnership

    with each other and our customers to achieve shared goals.


    Benefits:
    We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.


    Our benefits include:

    Health & Wellness:
    Health care coverage designed for the mind and body.

    Flexible Downtime:
    Generous time off helps keep you energized for your time on.

    Continuous Learning:
    Access a wealth of resources to grow your career and learn valuable new skills.

    Invest in Your Future:

    Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.


    Family Friendly Perks:
    It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

    Beyond the Basics:
    From retail discounts to referral incentive awards—small perks can make a big difference.

    For more information on benefits by country visit:

    Diversity, Equity, and Inclusion at S&P Global:

    At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.

    Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.

    It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

    Only electronic job submissions will be considered for employment.
    If you need an accommodation during the application process due to a disability, please send an email to:

    and your request will be forwarded to the appropriate person.


    US Candidates Only:
    The EEO is the Law Poster

    describes discrimination protections under federal law.

    20 - Professional (EEO-2 Job Categories-United States of America), IFTECH Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

    Job ID:

    300735

    Posted On:

    Location:
    Raleigh, North Carolina, United States

    #J-18808-Ljbffr
  • GG Homes

    Lead Manager

    2 weeks ago

    GG Homes Irvine, United States

    Job Description · Job DescriptionSalary: $60,000 · Lead Manager - GG Homes | Orange County, CA · Are you ready to break into the Real Estate Investment industry? GG Homes is looking for a driven and energetic individual to join our team as a Lead Manager. If you thrive on challen ...

  • insightsoftware

    Lead Software Project Manager

    1 week ago

    insightsoftware Raleigh, United States Full time

    Lead Software Project Manager (Team Manager / Leadership Role) · Full-time · Company Description · insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in th ...

  • IXL Learning

    Lead Account Manager

    3 days ago

    IXL Learning Raleigh, United States

    Lead, manage and motivate a team of high-performing Account Managers Identify areas of opportunity to refine processes; grow skill sets; and improve resources on behalf of the Account Management team Oversee and drive team best practices, sharing kno Account Manager, Manager, Lea ...

  • Allscripts

    Sr Manager Development/Technical Lead

    1 week ago

    Allscripts Raleigh, United States

    Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At V ...

  • insightsoftware

    Lead Software Project Manager

    3 weeks ago

    insightsoftware Raleigh, United States

    Job Description · Job DescriptionCompany Description · insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, su ...

  • Cloud Software Group, Inc.

    Lead Growth Marketing Manager

    2 days ago

    Cloud Software Group, Inc. Raleigh, United States

    Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you We are now going back to our roots as a standalone business unit to focus on our SaaS business-an area where we see growth potenti ...

  • LanceSoft

    IT Vendor Management Specialist Lead

    2 hours ago

    LanceSoft Raleigh, United States

    Typical Experience: 48-60 monthsIT Vendor Management Specialist Lead - Contract Development and Compliance Job Description Key Responsibilities As a member of the DHB Contract Management and Procurements Unit, work includes consulting with DHB leadership, business owners, and oth ...

  • WakeMed

    Managed Care Operations Lead

    1 week ago

    WakeMed Raleigh, United States

    Job Description · About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the ...

  • Lumen Inc

    Senior Lead Product Manager

    1 day ago

    Lumen Inc Raleigh, United States

    Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. ...

  • Cox Communications

    Senior Lead Engineering Program Manager

    3 weeks ago

    Cox Communications Raleigh, United States

    Your Role · The Senior Lead Program Manager role will be responsible for developing, managing, and optimizing the Software Platforms used by RapidScale. The role includes but is not limited to contributing to and managing the third party platform's product roadmap, overseeing the ...

  • Confluent

    Pre-Sales Manager/Team Lead

    2 days ago

    Confluent Raleigh, United States

    **Pre-Sales Manager/Team Lead (ATL or RDU)** · Raleigh, North Carolina / Customer Solutions Solutions Engineering / Full-Time - People Manager · Were looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confl ...

  • Cox Enterprises

    Senior Lead Engineering Program Manager

    2 weeks ago

    Cox Enterprises Raleigh, United States

    Your Role · The Senior Lead Program Manager role will be responsible for developing, managing, and optimizing the Software Platforms used by RapidScale. The role includes but is not limited to contributing to and managing the third party platform's product roadmap, overseeing the ...

  • Raleigh Oaks Behavioral Health

    Lead Case Manager

    3 weeks ago

    Raleigh Oaks Behavioral Health Garner, United States

    Lead Case Manager | Raleigh Oaks Behavioral Health | Garner, North CarolinaAbout the Job: · The Lead Case Manager is responsible for the day-to-day effective delivery of patient care through case management including the overall discharge and aftercare planning needs and placemen ...

  • EdSurge

    Lead Account Manager

    2 weeks ago

    EdSurge Raleigh, United States

    IXL Learning · - · Raleigh, North Carolina · - · Full time · IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leader ...

  • IXL Learning

    Lead Account Manager

    1 week ago

    IXL Learning Raleigh, United States

    IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Accou ...

  • insightsoftware

    Lead Project Manager

    2 weeks ago

    insightsoftware Raleigh, United States

    Company Description · insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, plan ...

  • Duke Energy

    Lead Engineer Asset Management Reliability Programs

    22 hours ago

    Duke Energy Raleigh, United States

    Prioritize assets within a given System Reliability Program, and among various SRP, to determine which assets to sponsor in a given year. Develop budget level scope and cost estimates to support the capital planning cycle. Refine budget level scope i Engineer, Liability, Reliabil ...

  • IXL Learning

    Lead Account Manager

    4 days ago

    IXL Learning Raleigh, United States Regular, Full time

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Ac ...

  • IXL Learning

    Lead Account Manager

    4 weeks ago

    IXL Learning Raleigh, United States Regular, Full time

    IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a Lead Account Manager to join our growing team in Raleigh, NC. The Lead Account Manager will serve in a leadership role on the Account Management team, managing a team of Accou ...

  • Cloud Software Group

    Lead Growth Marketing Manager

    2 weeks ago

    Cloud Software Group Raleigh, United States

    Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potenti ...