- Coordinates and processes patient referrals to completion with precision, detail, and accuracy.
- Ensures that Referrals have been sent to specialist office & confirmed receipt.
- Conducts proper investigation into pending status of referrals within a timely manner.
- Maintains confidentiality per HIPAA guidelines in regard to patient information.
- Schedule appointments for patient consultations, procedures and visits to medical facility
- Team-oriented with the ability to work extremely well with members, colleagues, physicians, and other personnel in a professional and courteous manner.
- Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks.
- Team-oriented with the ability to work extremely well with members, colleagues, physicians, and other personnel in a professional and courteous manner.
- Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks.
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook.
- High School Diploma or equivalent.
- A minimum of 1 year of relevant work experience in customer service, patient referrals, and/or insurance verification.
- Healthcare experience in a clinical setting.
- Knowledge of various electronic health record documentation systems preferred.
- Bilingual in English/Spanish is highly preferred.
- High School Diploma or equivalent.
- Healthcare experience in a clinical setting, preferably within the Medicaid population is a plus.
- Knowledge of various electronic health record documentation systems preferred.
- Knowledge of medical terminology, CPT, HCPCS and ICD coding desired.
- Detail-oriented with the ability to multi-task. Must be open to cross-functionally training.
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Parkland Health & Hospital System Dallas, TX , USA, United StatesInterested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and ...
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REFERRAL COORDINATOR - Dallas, United States - Advanced Diagnostics Healthcare System
Description
Job DetailsJob Location
Advanced Diagnostics Dallas Hospital Clinics - Dallas, TX
Position Type
Full Time
Education Level
High School Diploma/GED
Job Shift
Day
Job Category
Administrative/Support
Description
JOB SUMMARY
In this position, the Referral Coordinator performs a wide range of administrative duties to support referral processing, including verification of patient demographics and benefits, assistance with insurance authorizations, appointment scheduling, communication with referral sources and other tasks as assigned.
The incumbent will serve as a point of contact with clinicians, and other medical personnel to ensure the referral process runs efficiently.
DUTIES AND RESPONSIBILITIES
REQUIREMENTS
