Referral Coordinator Managed Care - Dallas, TX, United States - CSI Pharmacy

Description

At CSI Pharmacy (CSI), we are on a mission to provide specialty pharmacy services to patients with chronic and rare illnesses in need of complex care.

Committed to improving the health and livelihood of our patients, our Pharmacy Referral Coordinator will partner with our extraordinary team of pharmacists, clinicians, and business professionals to bring the highest quality treatments, care, and comfort to the patients we serve.

CSI is a rapidly growing national specialty pharmacy.

Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

Up to 80 hours of PTO and 6 paid holidays
~Car rental discounts through Enterprise
~ Employee Assistance Program (EAP) offered through Lincoln Financial Group

Intakes new patients, does initial evaluation of referral to look for potential issues identify the ordered therapy diagnosis and other clinical data.

Provides timely responses to patients' inquiries by telephone and/or email consistent with service and quality standards.

Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.

Coordinates patient care be scheduling orders communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.

Ensures that food patient relations are maintained, and patients' concerns and complaints are resolved fairly and effectively.

Complete other stages of the order process as assigned including but not limited to scanning prescriptions, Pre-QA, Intake Prep, and work issues.

We are looking for a compassionate Pharmacy Referral Coordinator with:
Pharmacy Technician License Preferred
At least 1 year of experience in a home healthcare or pharmacy
Willing to work overtime, this may include evening, weekends and/or hours outside of the normal business hours.

Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.