Warehouse IT Systems Support Specialist - Monroe, United States - Colony Brands, Inc.

Colony Brands, Inc. Monroe, United States

6 hours ago

Technology / Internet

Description

SC Data Center, Inc. is a rapidly evolving technology company that supports a diverse set of technology stacks for Colony Brands, Inc.

Colony Brands is one of North America's largest multi-channel direct-marketing companies which strives to generously support the communities in which we work and live.

At SC Data Center, Inc. we are building creative solutions to grow and innovate our business.

Because we value team building and collaboration, this role requires onsite work at our headquarters in Monroe, WI, Monday-Friday.

What You'll Do:

As a Warehouse IT Systems Support Specialist on our Systems & Programming team, you'll be providing technical support for various third-party warehouse management software (WMS) used by Operations teams within our production and fulfillment facilities, warehouses, and other locations.

You'll collaborate with business partners on projects of varying size and complexity, all while working with a stable, family-owned, people-oriented company that's been in business since 1926.

You'll work directly with Super Users, Power Users, department PC Liaisons, Leaders, Programmers, and third-party liaisons to provide technical support for primary and specialized third-party applications.

You'll evaluate and test current and emerging applications, determine the best possible approach for upgrades, and troubleshoot daily issues to identify long-term solutions.

We value innovation and believe that continuous learning and improvement is key to staying ahead of the curve.

As such, we encourage our team members to stay up-to-date with the latest technologies and best practices, providing opportunities for professional growth and development.

Note:
We do not offer immigration sponsorship for any position at this time.

A Technical Support Specialist is a professional who provides assistance and guidance to customers or clients in resolving technical issues or problems related to a product or service

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